Leeroy Miles
Rangiora,CAN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Mechanic
Arthur Burke
01.2017 - 03.2018
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Repaired and replaced worn and damaged components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Mobile Mechanic
Ab Equipment
01.2012 - 01.2017
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner.
- Increased repeat business by establishing strong relationships with customers through excellent communication skills.
- Adhered strictly to industry safety standards while performing repairs or maintenance tasks in various environments.
- Enhanced customer satisfaction by providing timely and efficient mobile mechanic services.
- Exceeded company performance metrics consistently by completing jobs quickly without sacrificing quality or customer satisfaction.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Explained estimates and determined repair timelines to manage customer expectations.
- Investigated customer complaints to identify cause of malfunctions.
Head Mechanic
Miles Auto Care
01.2009 - 11.2011
- Performed routine and scheduled maintenance services.
- Diagnosed mechanical failures to determine and delegate corrective actions.
- Maintained cleanliness, safety and efficiency of garage.
- Mentored junior mechanics in technical skills and best practices, fostering a collaborative team environment to drive success.
- Requisitioned materials and supplies such as tools, equipment and replacement parts.
- Troubleshot complex mechanical issues, utilizing advanced problem-solving skills to devise innovative solutions for clients.
- Delivered exceptional customer service, addressing client concerns with empathy and understanding to ensure lasting satisfaction with services rendered.
- Streamlined workshop operations for increased efficiency through the implementation of effective scheduling and task delegation.
- Boosted customer loyalty through excellent communication skills, providing regular updates on the progress of repairs and addressing concerns promptly.
Apprentice Mechanic
Miles Motors
06.2001 - 01.2009
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
- Took assessments to prove knowledge base and skills.
- Observed senior mechanics completing major repairs.
- Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
- Took advantage of opportunities to learn new systems and repair procedures.
- Achieved faster turnaround times for major repairs with effective time-management strategies that prioritized urgent tasks without compromising quality.
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
- Developed strong problem-solving skills while troubleshooting various mechanical issues under the guidance of experienced mentors.
- Conducted thorough inspections of vehicles to identify potential issues and recommend appropriate repair solutions.
- Provided excellent customer service through detailed explanations of repairs needed, increasing trust and repeat business opportunities.
Education
No Degree - Automotive Mechanics
MIBCO
East London10.2005
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Preventive Maintenance
- Workplace Safety
- Repairs knowledge
- Safety Management
- Technical aptitude
- Safety Procedures
- Willing to Learn
- Time Management
- Team Player
- Hardworking and Dedicated
- Hand and Power Tool Operation
- Problem-Solving
Additional Information
Hello. I would like to let you know a little bit about myself and my past here.
Im a qualified mechanic that has a proven track record of excellent customer service and time management. Unfortunately in 2018 I underwent back surgery that put me onto ACC for a while. I am now fully healed and cleared to work. After I had healed my ex wife got pregnant and I decided to stay home and be with my son to help raise him until school age.
My boy is now of school age and I would very much like to get back into the workforce and get going again.
I learn quickly and am a hard working team player.
Thank you for your time and be assured that I will be an asset to your company.
Timeline
Mechanic
Arthur Burke
01.2017 - 03.2018
Mobile Mechanic
Ab Equipment
01.2012 - 01.2017
Head Mechanic
Miles Auto Care
01.2009 - 11.2011
Apprentice Mechanic
Miles Motors
06.2001 - 01.2009
No Degree - Automotive Mechanics
MIBCO
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