Leezelda Badenhorst
Rotorua,BOP
Summary
Results-oriented Administration Team Leader with expertise in operational efficiency and team leadership. Skilled in data-driven decision-making and compliance oversight, reducing costs and enhancing workflow. Focused on team development and customer service, driving outcomes through strategic planning and effective communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administration Team Leader, Three Waters
Whakatane District Council
Whakatane, New Zealand
11.2023 - Current
- Fostered transparency and open communication within team to enhance collaboration.
- Resolved complex issues while coordinating interdepartmental goals to achieve project alignment.
- Implemented data-driven decision-making and improved workflow efficiency.
- Reduced operational costs through process improvements.
- Provided leadership with performance metrics and reporting to inform decision-making.
- Led administration team in managing daily operational tasks and workflows.
- Coordinated scheduling and resource allocation for various council projects.
- Mentored junior staff members on administrative procedures and best practices.
- Implemented new document management systems to improve information retrieval.
- Facilitated meetings to discuss project updates and address team concerns.
- Oversaw compliance with council policies and regulatory requirements in operations.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Administrative Manager
Fastrack Rigging and Transport
, South Africa
03.2018 - 06.2023
- Supervised staff, streamlining administrative operations for enhanced workflow.
- Managed accounts, reports, and payroll.
- Improved filing systems and coordinated office events to foster team collaboration.
- Maintained vendor and stakeholder relations, ensuring effective communication and support.
- Conducted business in South Africa
Sales & Marketing Manager
Fluiconnecto by Manuli
, South Africa
09.2013 - 11.2015
- Achieved branch KPIs, enhancing customer satisfaction and loyalty.
- Implemented targeted sales strategies, managing financials to support revenue growth.
- Cultivated long-term client relationships, conducting market research to inform strategic decisions.
- Conducted business operations in South Africa
Sales & Marketing Representative
Propshaft Master
, South Africa
01.2010 - 08.2013
- Closed sales by proactively engaging leads and following up effectively.
- Developed tailored presentations and exceeded sales targets.
- Improved customer retention and broadened market reach through targeted strategies.
- Managed business operations in South Africa to support regional growth.
Education
Senior Year Diploma -
Kanonkop High School
South Africa01.2005
Skills
- Office Management
- Team Leadership
- Customer Service Excellence
- Sales and Marketing
- Operational Efficiency
- Strategic Planning
- Compliance oversight
- Data Management & Reporting
- Data-driven decisions
- Document management
- Customer relationship management
- Team mentoring
Certification
- Civil Defence Foundation Assessment, NEMA, 01/01/24
- Workplace Health & Safety, Vertical Horizon, 01/01/24
- Leading Our People, Communicating Powerfully, Unknown, 01/01/24
- Foundation First Aid, Triple One Care, 01/01/24
- Situational Safety, Opsec Solutions, 01/01/24
- Fire & Emergency Warden, ITW, 01/01/24
- Fire Extinguisher Training, ITW, 01/01/24
Timeline
Administration Team Leader, Three Waters
Whakatane District Council
11.2023 - Current
Administrative Manager
Fastrack Rigging and Transport
03.2018 - 06.2023
Sales & Marketing Manager
Fluiconnecto by Manuli
09.2013 - 11.2015
Sales & Marketing Representative
Propshaft Master
01.2010 - 08.2013
Senior Year Diploma -
Kanonkop High School