- Fashion and Style
- Music
- Personal Development and Self-Improvement
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Leia Kesha
Dunedin,OTA
Summary
Professional retail worker prepared to excel in fast-paced environments. Known for maintaining high standards in store presentation and genuine customer interaction. Dependable team player with focus on achieving positive results and adapting to changing store needs. Proficient in point-of-sale systems and inventory control. I'm a bright, self-motivated individual wanting to contribute my skills to your company. Passionate about customer service and proud of my abilities to satisfy customer needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Assistant
Hallensteins
10.2023 - 11.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Incorporated genuine interactions with customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Shift Supervisor/Assistant Manager
KFC
07.2022 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Grocery Assistant
Fresh Choice
03.2021 - 06.2022
- Addressed customer concerns professionally, working towards satisfactory resolutions that fostered loyalty among shoppers.
- Monitored refrigeration, freezer, and cooling areas for proper functioning and reported issues to supervisor.
- Checked aisles for spills to complete quick clean-up.
- Pleasantly greeted customers and provided prompt and courteous service.
- Recommended products to customers to drive sales.
- Assisted team members with special projects or additional tasks as required, fostering a cooperative work environment.
Education
Kaikorai Valley College
Dunedin, NZ06-2022
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Flexible schedule availability
- Sales floor organization
- Effective communication
- Product restocking
- Stockroom organization
- Sales target achievement
Certification
- First Aid Certification - 2022
- Learners Driver's License
Interests
Timeline
Retail Assistant
Hallensteins
10.2023 - 11.2024
Shift Supervisor/Assistant Manager
KFC
07.2022 - 10.2023
Grocery Assistant
Fresh Choice
03.2021 - 06.2022
Kaikorai Valley College
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