Leiana Singh
21b Cassandra Grove, Totaravale, Auckland 0629 ,Auckland
Summary
Reliable employee seeking position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Security Officer
Te Mahia Community Village
Takanini, Auckland
02.2019 - 07.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Service Crew Member,
McDonalds Nz
Clendon Park, Auckland
10.2016 - 11.2018
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Kept customers and crew areas organized.
- Cooked, prepared and bagged food for customers.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Calculated totals, processed payments and issued receipts.
- Serviced equipment and machines using tools safely.
- Was responsible for the weekly food and other stock deliveries
Cleaner
Clean NZ
Wellington, WGN
11.2012 - 11.2013
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Worked on cleaning team to service offices and other commercial buildings.
- Completed routine floor stripping, sealing and finishing.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Did move in/ move out cleans
Receptionist
Kismet Ventures
Sydney, NSW
08.2009 - 11.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Sales Representative
Foxtel
Sydney, NSW
03.2008 - 05.2009
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Education
No Degree - High School
Buller High School
Westport, NZHigh School Diploma -
Kaipara College
Helensville, NZNo Degree - Hospitality
MSL Training
Manukau, NZDIPOLMA - Hospitality
NZMA
Otahuhu, NZSkills
- Intruder Response and Removal
- Detailed Activity Logs
- Security Team Coordination
- Team Player
- Ground Patrol
- Positive Attitude and Energetic
- Visitor and Customer Relations
- Call Answering and Routing
- Telephone Answering
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Food and Beverage Service
- Maintenance and Repair
- Cleaning and Sanitizing
- PPE Compliance
Timeline
Security Officer
Te Mahia Community Village
02.2019 - 07.2019
Service Crew Member,
McDonalds Nz
10.2016 - 11.2018
Cleaner
Clean NZ
11.2012 - 11.2013
Receptionist
Kismet Ventures
08.2009 - 11.2012
Sales Representative
Foxtel
03.2008 - 05.2009
No Degree - High School
Buller High School
High School Diploma -
Kaipara College
No Degree - Hospitality
MSL Training
DIPOLMA - Hospitality
NZMA
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