Leighton Tuavae

• Receiving orders from every flight system and entering data
• Working alongside drivers/assisting them when on road
• Liaising with managers, informing if there's any changes with flights or cancellations
• Processing paperwork for Jetstar
• Handling incoming calls especially for Jetstar
• Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
• Closing orders
• Responded to inquiries from callers seeking information.
• Updating database (spreadsheet/KPI)
• Scanning documents to duty managers

• Organizing staff roster/reorganizing staff roster if staff is unable to work
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Allocating deployment to staff and additional

Monthly stock count

• Pull food accordingly to what we have in pastry case and enter into the till system so customers can order online according to what we have on hand
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Approving staff time end of shift
• Organizing staff meeting before new period starts
• Communicating with staff with any new comms through the store group chat
• Staff interviewing and staff training
• Entering end of shifts sales and wastage through KPI system
• Organizing meeting with staff especially when new period starts so all staff are aware and understand new changes what aren't
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Processed payments for credit and debit cards and returned proper change for cash transactions.

• Machine operator-slicing, dicing and sealing machine
• Packing & weighing orders
• Maintained accurate records and ensured timely completion of all necessary paperwork.
• Increased productivity by effectively managing workload and prioritizing tasks.
• Supported team members in their tasks, contributing to overall team success.
• Mentored new hires on proper machine operation techniques, reducing errors and improving overall productivity.
• Allocate duties to staff
• Admin duties

• Trained operator for Inkjet printer
• Running test
• Followed safety procedures and guidelines to maintain safe working environments.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Process paperwork
• Organized work to meet demanding production goals.
• Consult with Quality Control for line clearance for each batch
• Training on labelling machine
• Packing
• Set up labelling machine
• Enhanced product quality by conducting regular inspections and identifying areas for improvement.
• Implemented sustainable practices within production process, aligning with environmental goals.

• Operating jiggy pallet jack
• Pick packing
• RF scanner

• Clearing containers and test for clearance
• Data entry
• Stock take
• Consulting with the shipping companies and organizing containers
• Managed timely and effective replacement of damaged or missing products.
• Track & Trace
• Process export documents
• Prepared accurate shipping documentation to ensure compliance with international regulations and avoid costly penalties or delays.
• Assisted in the development of standard operating procedures for the Export Customer Service department, increasing overall efficiency.
• Monitored shipment statuses closely and proactively updated clients on potential delays or discrepancies.

• Packing
• Online sorting
• Pastry and table hand

• Updating excel spreadsheet with daily sales
• Processing and Invoicing paperwork for containers that are shipped overseas
• Organizing flight details
• Generating export declarations numbers
• Keying in orders and organizing airfreight orders
• Confirming flight details with other airfreight companies
• Liaising with MAERSK when dealing with dangerous good shipments
• Assisted in the development of standard operating procedures for the Export Customer Service department, increasing overall efficiency.
• Collaborated with sales, logistics, and warehouse teams to ensure timely deliveries of export products.
• Monitored shipment statuses closely and proactively updated clients on potential delays or discrepancies.

• Processing dvds
• Pick packing
• RF scanning
• Invoicing

• Data entry
• Sorting applications
• Forms and Filing

• Customer service
• Answering incoming calls
• Assisting sales rep
• Organizing files
• General reception duties
• Data entry
• Track & Trace
• Organizing delivery schedules for all nationwide orders
• Working alongside with dispatch organizing deliveries or informing them with any changes

• Contacting ex-clients by selling Telstra packages and bringing them back to them

• Managing nationwide shipments
• RF scanning shipments
• Ordering tracking
• Meeting delivery deadlines
• Lodging traces for missing shipments
• Prioritizing orders
• Assisting call center enquires
• Assisting with freight forwarding

• Customer service
• Data entry
• Remitting application forms
• Cash handling
• Banking
• Maintaining confidentiality
• Assisting officers
• Work on special projects
• Lodging and receipting residence and temporary applications into AMS systems etc

• Planning weekly programmes
• Answering incoming calls
• Understanding the regulations and childcare curriculum
• Interacting with children
• Attending workshops
• Attending meetings
• Observation on child's progress
• Setting up areas according to daily programmes
• Planning, implanting and evaluating monthly programmes