Leila Shelton
Christchurch,CAN
Summary
Experienced management professional with a strong focus on efficiency and teamwork. Skilled in budgeting, planning, and problem-solving to keep operations running smoothly. A natural leader and communicator, I thrive on creating organized, productive workplaces. Looking to bring my skills to a dynamic team and contribute to its success.
Overview
5
5
years of professional experience
Work History
Branch Manager
Hallenstein Brothers
Christchurch CBD
11.2023 - Current
- Managed store operations and led a team of employees to achieve business goals.
- Surpassed previous sales milestones.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed rosters and timesheets to ensure accurate scheduling and payroll.
- Managed email correspondence and administrative tasks to ensure smooth branch operations
- Utilized Microsoft Outlook for efficient communication and scheduling.
- Managed data and created reports using Microsoft Excel.
Assistant Manager
Hallenstein Brothers
Christchurch, CBD
12.2022 - 11.2023
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Created reports on sales trends, inventory levels, and financial data.
- Collaborated with management on developing strategic plans for achieving business goals.
Sales Assistant
Hallenstein Brothers
Christchurch CBD
03.2022 - 11.2023
- Greeted customers and provided assistance with product selection.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Assisted in creating displays to promote products.
- Maintained cleanliness of the sales floor area at all times.
- Processed orders accurately and efficiently using a POS system.
Sales Assistant
Calvin Klein
Hornby, Christchurch
01.2022 - 03.2022
- Provided exceptional customer service to ensure a positive shopping experience.
- Processed sales efficiently, contributing to overall store revenue growth.
- Assisted customers in selecting products, leading to increased sales and customer loyalty.
Marketing Assistant/Intern
TerraCat
Hornby , Christchurch
03.2020 - 05.2020
- Participated in organizing and executing promotional events and trade shows.
- Assisted in budget tracking and expense reporting for marketing projects.
- Assisted in the creation of marketing materials such as brochures, flyers, presentations, newsletters and emails.
- Organized and documented employee uniform assignments in a detailed spreadsheet.
Education
NCEA Level One -
Burnside Highschool
Christchurch, NZNCEA Level two -
Burnside Highschool
ChristchurchCertificate in Salon Skills Level Two - Hairdressing
Ara Institute of Canterbury
Christchurch, New Zealand, NZDiploma -
Interior Design Institute
Auckland, NZSkills
- Strong written and verbal communication
- Customer Engagement Expertise
- Positive attitude and energy
- Detail-Oriented Organization
- Fast Learning Ability
- Microsoft Software Expertise
References
References available upon request.
Timeline
Branch Manager
Hallenstein Brothers
11.2023 - Current
Assistant Manager
Hallenstein Brothers
12.2022 - 11.2023
Sales Assistant
Hallenstein Brothers
03.2022 - 11.2023
Sales Assistant
Calvin Klein
01.2022 - 03.2022
Marketing Assistant/Intern
TerraCat
03.2020 - 05.2020
NCEA Level One -
Burnside Highschool
NCEA Level two -
Burnside Highschool
Certificate in Salon Skills Level Two - Hairdressing
Ara Institute of Canterbury
Diploma -
Interior Design Institute
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