Leilani Boyce

Managed diverse property projects through effective planning and execution. | Northland

Purchased and renovated properties with my husband, worked on significant renovation projects.

• Coordinated purchase and renovation of residential properties with husband, enhancing project management and stakeholder communication skills.
• Resolved challenges and negotiated solutions during property renovation projects, ensuring successful project outcomes.
• Established communication channels with trades and suppliers, fostering collaboration and increasing project efficiency.
• Managed project organization, facilitate coordination coordination among teams and stakeholders.
• Organized tasks and time effectively to ensure project milestones were achieved.
• Balanced multiple priorities to ensure project objectives were met.
• Acquired knowledge in property management and relationship building through hands-on experience in property renovation.

• Diagnosed mechanical issues and performed timely repairs to minimize downtime.
• Operated and maintained vending machine equipment to ensure optimal performance.
• Implemented preventive maintenance schedules to enhance equipment reliability and lifespan.
• Collaborated with team members to troubleshoot complex technical problems efficiently.
• Conducted quality inspections on machines, ensuring compliance with industry standards.
• Managed relationships with businesses hosting vending and amusement machines to ensure service consistency and support.
• Identified and approached potential new machine locations, fostering partnerships to expand service reach.
• Communicated with clients to understand problems and coordinate practical solutions.

Highlighted strengths applicable in recruitment processes. Developed new business opportunities by identifying potential clients and establishing relationships., Managed customer relationships by engaging regularly and addressing their needs., Held operational responsibility for daily activities and ensuring smooth workflows., financial awareness, Utilized technology tools to streamline operations and improve service delivery., Conducted troubleshooting to identify and resolve technical issues promptly., Exhibited initiative and commercial thinking by proposing new service strategies..

• Cultivated partnerships with businesses hosting vending and claw-machine equipment, enhancing service delivery and customer satisfaction.
• Coordinated servicing and followed issues through to resolution.
• Oversaw responsibilities independently at various locations.
• Developed strong commercial awareness and confidence when dealing with different personalities and business needs.
• Built ongoing relationships with business owners and customers.
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• Handled 100-150 calls per shift while maintaining professionalism, accuracy, and empathy during a high-pressure health response.
• Facilitated high call volumes, delivering calm and accurate service to enhance customer experience.
• Asked questions to understand each caller’s situation and determine the necessary information or support.
• Completed follow-up contact to ensure service continuity and issue resolution.
• Conducted follow-up contact to ensure service continuity and effective issue resolution.

Assessed strengths relevant to recruitment processes to support team development.

• Managed tasks remotely, ensuring compliance with operational standards.
• Worked independently while following established processes and maintaining service standards.
• Evaluated candidate strengths relevant to recruitment processes.

• Developed daily coping techniques for participants.
• Managed group dynamics to promote productive discussions and balance diverse personalities.
• Facilitated group dynamics to ensure productive discussions while respecting diverse personalities.
• Facilitated productive discussions by effectively managing group dynamics and respecting diverse personalities.
• Organized sessions, participant information and follow-up requirements.

• Showcased strengths applicable to recruitment processes.
• Developed strong interpersonal and communication skills that transfer directly into candidate engagement and relationship management.