LEILANI KEOGHAN

- Team Supervisor with leadership qualities and training towards other employees.

- Contributed ideas and solutions to enhance team performance and outcomes.

- Barista for long periods of time and heavy work loads with positive reviews and feedback.

- Promoted high customer satisfaction by resolving problems with friendly service.

- Customer and staff member care providing correct guidance and support to those in need.

- Cafe opening and closing with reliable outcome

- product ordering and bookings handled sensibly with deadlines met.

- Managed multiple tables while ensuring guest satisfaction and experience

- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

- Efficiently processed orders using point-of-sale system.

- Collaborated with team members to consistently provide efficient service during peak hours.

- Prepared high-quality espresso beverages and specialty drinks for diverse customer preferences.

• Collaborated with team members to meet tight deadlines, ensuring timely delivery of shipments to customers.
• Inspected freight for any damage or faults prior to loading.
• Provided clear communication and guidance to other members of the company.
• Maintained clean, orderly work environment free of hazards.

• Greeted customers and provided outstanding customer service.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.