Leina Samaritan Fofoa
Hoon Hay,CHC
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Health Navigator
Etu Pasifika Christchurch
Christchurch Central , Christchurch
02.2017 - Current
- Connected patients with additional support systems such as social workers or mental health professionals.
- Communicated with patients and families about treatment plans and at-home care.
- Documented patient information in appropriate systems to guarantee care coordination throughout patient care continuum.
- Identified environmental challenges to client progress through interviews with patient and caregivers.
- Utilized data and experience to coordinate patient care and rehabilitation.
- Provided emotional support to help patients cope with illness or difficult life situations.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Coordinated referrals to appropriate specialists or community programs as needed.
- Enhanced patient quality of life, sense of autonomy and self-determination for health care management by delivering educational resources and explaining outreach programs.
- Identified patient needs and desires and communicated to healthcare professionals.
- Supervised other workers and caregivers providing services to clients.
- Conducted thorough assessments to determine the best course of action for each patient's individual needs.
- Served as an advocate for patients' rights within the healthcare system.
- Educated clients on options to assist in making informed decisions.
- Educated patients on self-management techniques such as stress reduction strategies and lifestyle modifications.
- Maintained professional relationships with healthcare providers.
- Confirmed patients received necessary support services such as medical care, housing and public benefits.
- Organized support groups to help families understand and support client or patient.
- Maintained accurate records of patient interactions and progress towards goals.
- Advocated for patient needs to healthcare professionals.
- Developed care plans to ensure that all medical needs were met in a timely manner.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Assisted patients with understanding their diagnosis, treatment options, and available resources.
- Monitored changes in patient conditions and responded accordingly by adjusting care plans or making referrals as necessary.
- Developed appropriate community resources such as mental health services, substance abuse, treatment and housing.
- Investigated child abuse or neglect cases and exercised protective actions when necessary.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Provided crisis intervention services during emergency situations.
- Worked collaboratively with physicians, staff and other health care professionals to develop, implement and evaluate integrated and comprehensive plans of care for patients.
- Advised patients on preventive health measures such as immunizations, healthy eating habits, and exercise regimens.
- Collaborated with multidisciplinary teams to provide comprehensive care for clients.
- Guided clients in development of skills and strategies for dealing with individual problems.
- Identified gaps in existing services or resources for navigating healthcare issues.
- Participated in continuing education activities to stay up-to-date on current trends in healthcare navigation practices.
- Contacted patients to provide appointment reminders.
- Collaborated with other professionals to assess client needs.
- Counseled clients or patients individually and in group sessions to assist recovery from illness and to adjust to life.
- Transported patients safely to social activities and doctors appointments.
- Provided information to access financial assistance, legal aid or housing.
- Attended regular meetings with staff members to discuss ongoing cases and develop new strategies for providing patient care.
- Assisted in creating educational materials about health navigation topics for use by other navigators.
- Provided patient education and counseling services to individuals in need of health navigation assistance.
- Facilitated communication between patients and healthcare providers regarding treatment decisions.
Mana Ake Kaimahi in School
Etu Pasifika Christchurch
Christchurch , Christchurch
10.2017 - 01.2019
- Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively with students and their families.
- Collaborated with teachers to develop strategies for improving student performance in the classroom.
- Advised students on course selection decisions based on their goals and strengths.
- Identified cases of abuse, encouraging students or parents to seek assistance from mental health professionals.
- Developed individualized learning plans for students with special educational needs.
- Coordinated with external agencies to refer students for additional support services, such as mental health counseling or tutoring.
- Served as a liaison between schools, families, agencies and other stakeholders involved in providing appropriate supports for students.
- Established trusting relationship with students and parents to nurture confidence in school counseling process.
- Organized extracurricular activities designed to promote self-esteem, team building skills and healthy relationships between peers.
- Maintained accurate documentation of student interactions including assessments, referrals, progress notes and treatment plans.
- Participated in Individualized Education Program (IEP) meetings and developed intervention strategies for students with special needs.
Education
Improving Wellbeing Outcomes For Pacific Families
University of Auckland
Auckland, NZ12-2024
Health Coach
PREKURE
Auckland, NZ12-2023
Mental Health Coach
PREKURE
Auckland, NZ12-2023
Bachelor in Social Services - Mental Health Support
Otago Polytechnic
Dunedin12-2016
Skills
Communication: Speak and listen to others effectively and confidently
- Presentation skills
- Persuasion and negotiation
- Active listening
- Giving feedback
Teamwork and collaboration: Working well with other people
- Conflict resolution
- Consensus building
- Mentoring and coaching
- Networking
- Relationship building
Adaptability and flexibility: Being able to adapt and cope with new situations
- Change management
- Multitasking
- Time management
- Prioritization
- Self-motivation
Leadership: The ability to lead and guide others
- Visionary thinking
- Decision-making
- Delegation
- Motivating and inspiring others
- Emotional intelligence
Problem-solving and critical thinking: Being able to overcome challenges in rational ways
- Systems thinking
- Strategic thinking
- Design thinking
- Risk assessment
- Innovation
Languages
English
Professional
Samoan
Professional
Affiliations
Secretary for Youth Committee for Christchurch Samoan Minister Fraternal Group
- Minute taker
- Logistic and Planning Team
Youth, Sunday School Teacher, Church Member for the Congregation Samoan Church
- Attends church services every Sundays and prayer meetings on Wednesdays
- Teaches year 11 - 13 years old in Sunday School
- Attends youth group activities
Wellbeing Activities
- Xtreme Hip Hop Steps classes
- Walking Tracks
References
EDNA SOLI
Social Services/ Whanau Ora Team Leader I Etu Pasifika Christchurch
P: 021 494 567 (work)
P: 021 264 1617 (personal)
E: edna@etupasifika.co.nz
UNA TURAGAVULI
Whanau Ora Navigator I Etu Pasifika Christchurch
P: 021 494 674
E: una@etupasifika.co.nz
REV. KERESOMA SEUALA
EFKS Church Minister
P: 021 070 4416
E: keresoma.f@gmail.com
Timeline
Mana Ake Kaimahi in School
Etu Pasifika Christchurch
10.2017 - 01.2019
Health Navigator
Etu Pasifika Christchurch
02.2017 - Current
Improving Wellbeing Outcomes For Pacific Families
University of Auckland
Health Coach
PREKURE
Mental Health Coach
PREKURE
Bachelor in Social Services - Mental Health Support
Otago Polytechnic
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