Le Nam Anh Nguyen
Auckland,AUK
Summary
Proven track record in enhancing customer experience and fostering repeat business as a Cashier at a Family Business. Excelled in motivating students to improve English skills, demonstrating strong lesson planning and empathy. Adept in customer service and organizational skills, significantly contributing to team and client satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
English Tutor
Self-employeed
06.2023 - 10.2023
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
Cashier
Family Business
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Pham Hong Thai Highschool
Vietnam2023
NZ Diploma in Information System
Unitec Institute of Technology
Mt Albert12.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Motivating students
- Peer Collaboration Abilities
Certification
IELTS Academic: Overall Band Score of 8.0, 2022
Timeline
Cashier
Family Business
03.2024 - Current
English Tutor
Self-employeed
06.2023 - 10.2023
High School Diploma -
Pham Hong Thai Highschool
NZ Diploma in Information System
Unitec Institute of Technology
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