Lenie Cabil Timtim
Christchurch,CAN
Summary
Highly organized professional with expertise in management and interpersonal relations, honed through extensive customer and student interactions. Achieved top performance as a collections agent in the financial services sector, demonstrating strong results-driven capabilities. Focused on creating a positive learning environment that enhances educational experiences for both students and colleagues. Committed to delivering engaging and interactive lessons that inspire student growth and development.
Overview
11
11
years of professional experience
Work History
Early Childhood Educator
Gems
Queenstown, Otago
09.2024 - 12.2024
- Planned and conducted developmentally appropriate activities to foster holistic child development.
- Enhanced lessons with engaging learning activities to stimulate interest.
- Introduced teaching aids aligned with Te Reo Maori Curriculum to support planned programs.
- Exemplified professionalism in appearance, communication, and actions.
- Maintained a safe, conducive learning environment for all children.
- Facilitated effective communication with children, parents, and leadership.
- Created a positive learning atmosphere through praise and constructive feedback.
- Participated in training programs to continuously enhance professional competencies.
Early Childhood Educator
Sparkletots
Punggol, Singapore
12.2017 - 03.2023
- Executed administrative tasks as mandated by Ministry of Education.
- Supervised Assistant Teachers to enhance instructional quality.
- Collaborated on school projects and community events to promote engagement.
- Assumed responsibility for fostering teamwork among teachers, stakeholders, and parents.
Customer Service and Collections Representative
Business Process Outsourcing Expert Global Solutions T-Mobile Company and PayPal Account
Taguig Metro Manila, Philippines
10.2013 - 10.2017
- Addressed customer inquiries regarding phone lines, bills, and promotions through effective interactions.
- Informed customers about latest promotions and discounts to enhance service experience.
- Collected payments on overdue bills to improve revenue recovery.
- Organized delinquent accounts based on severity to prioritize follow-up actions.
- Contacted customers to notify them of overdue balances and payment amounts owed.
- Established payment arrangements via debit or credit card transactions for past due accounts.
Education
Bachelor - Elementary Education, Early Childhood Education
University of Makati
01.2015
Salug National High School
01.2011
Rambon Elementary School
01.2009
Skills
- Excellent communication skills
- Detail-oriented
- Organized and creative
- Resourceful
- Tech-savvy
- Excellent classroom management
- Google Workspace
- Microsoft tools
- Office tools
- Canva design tools
- Google Scheduler and Calendar
- Technology integration
Languages
English, Filipino
References
References available upon request.
Timeline
Early Childhood Educator
Gems
09.2024 - 12.2024
Early Childhood Educator
Sparkletots
12.2017 - 03.2023
Customer Service and Collections Representative
Business Process Outsourcing Expert Global Solutions T-Mobile Company and PayPal Account
10.2013 - 10.2017
Bachelor - Elementary Education, Early Childhood Education
University of Makati
Salug National High School
Rambon Elementary School
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