Lenoa Mataipule
Auckland
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
Work History
Retail Sales Assistant
Skechers
01.2023 - 03.2023
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by providing exceptional customer service and product knowledge.
Pick Packer
H&M Clothing
12.2022 - 02.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
OSCAR Team Member
YMCA Daycare
12.2021 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed a strong sense of Problem Solving and Initiative as it was acquired to adapt to fast pace motion.
Education
University of Auckland
Auckland, NZ 02.2022 -
High School Diploma -
Auckland Girls' Grammar School
Newtown, NZ11.2021
Skills
Punctuality
Cash Handling
Cash Register Operation
Goal-Oriented
Store maintenance
Sales expertise
Customer Service
Problem-Solving
Teamwork and Collaboration
Teamwork
POS system operations
Retail Sales
Additional Information
Community Experience:
- Youth Member of Mangere EFKS Church
- Active member inside ministry (Youth, Choir and IT)
- Experience in IT (OBS)
Referee:
Angel Brown
Mobile Number: 02108946353
Muamai Hakai
Mobile Number: 0210610449
Timeline
Retail Sales Assistant
Skechers
01.2023 - 03.2023
Pick Packer
H&M Clothing
12.2022 - 02.2023
University of Auckland
02.2022 -
OSCAR Team Member
YMCA Daycare
12.2021 - 10.2022
High School Diploma -
Auckland Girls' Grammar School
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