Leo Jaison Koola
Papatoetoe,AUK
Summary
I am an enthusiastic and hardworking individual with a positive attitude. I thrive in high-pressure situations and have the ability to stay focused and productive under stress. I possess strong interpersonal skills and genuinely enjoy interacting with new people. I take pride in helping others resolve their issues, and I believe in approaching each situation with empathy and patience. As a team player, I find joy in collaborating with others to achieve shared goals. I am proactive in my communication and enjoy taking on leadership roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Transportation Manager
Sabeto Transport
Auckland
06.2023 - Current
- Monitored and tracked daily transport operations, ensuring that all vehicles were running safely and efficiently.
- Prepared reports on the performance of drivers, vehicle maintenance and fuel consumption.
- Managed fleet personnel including hiring, scheduling, training and evaluating employees.
- Ensured compliance with local regulations regarding safety standards for transportation services.
- Developed strategies to reduce costs associated with transportation activities.
- Identified opportunities to improve service quality and efficiency of transport operations.
- Maintained accurate records of driver's logs, vehicle registration numbers and license details.
- Conducted regular inspections of vehicles to ensure they are in good condition before dispatch.
- Eroad GPS tracking systems for improved monitoring of transports.
- Organized periodic checkups of vehicles by certified mechanics and technicians to maintain their optimal performance.
- Collaborated with team members from different departments.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Consistently met company and department objectives within budget and time constraints.
- Implemented and planned workshop safety and security programs and activities.
- Developed policies and procedures related to safe driving practices and vehicular maintenance.
Operation agent
DHL Express Auckland
Auckland
12.2020 - 05.2023
- I provide training and mentorship to our co-workers, to enhance their skills and capabilities
- I am responsible for promptly identifying and addressing any widespread issues that may arise
- I priorities timely and effective communication throughout the process
- Activate the standard and agreed process flow in daily operations to satisfy the customer needs and requirements
- Activate the contingency plan for any emergency or the occasional customer requirement
- Manage the handover of paperwork to third-party brokers
- I conduct regular weekly and monthly checks to ensure that all other specialists are adhering to the company's established standards
- Through these checks, I am able to identify any areas where additional training or support may be needed, helping to maintain consistently high levels of quality across the team
- Certified in Handling Dangerous goods, Certified in ULD building under DHL
- To support my work, I have been trained in using RF scanners and forklifts utilized by the company
- I expand my knowledge of other roles within Operations in order to carry out these functions through rotational shift mechanism
- As an operation agent, I play a key role in empowering both customers and company to achieve their best works.
Cleaner
Crest Cleaning, Napier
Napier
07.2019 - 11.2022
- Maintained health and safety while using machinery and tools by using correct PPE kits
- Clearing daily tasks in timely manner
- Continuous checking with customers.
Customer service
Dominos, Napier
Napier
12.2019 - 11.2017
- Provided excellent customer service to all customers, ensured their needs were met and the overall Dominos experience was a positive one
- Demonstrated exceptional problem-solving skills, ensured stock levels were maintained and accounted for, analyzed discrepancies and reported back on findings to the management team
- Managed the cashier operations, processed Point of Sale transactions and ensured customers were aware of any in-store promotions
- Successfully managed the end of day banking processes, facilitated the cashing up process and verified all payment records and receipts
- Played a key role in daily stockings.
Education
Post Graduation in Applied Management - Business Management
EIT College
Napier City, NZ11.2022
Diploma in Supply Chain Managment - Logistics Management
Patriot College
India07.2020
Bachelor in Commerce, Finance - Finance
Naipunnya College
India12.2018
Skills
- Leadership Qualities
- Time management
- Emergency response
- Analytical Thinking
- Proficient in MS office and outlook
- Can do attitude
- Empathy and compassionate care
- Teamwork and collaboration
- Nz full license
- Physically fit for job
Certification
- Class1 license
- Class2 license
- Forklift license
- Dangerous goods handling
- MPI biosecurity accredited
- ULD building
References
- Paul Bray, 0212288456,Paul@sabeto.co.nz, General Manager, Sabeto Group
- Firoj Khan, 021531834, firoj.khan@dhl.com, CFO, DHL
Volunteer Experience
- Student support - Supporting incoming students and connecting them with student services
- Volunteering with Indian Samajam to help set up for events and festivals
Timeline
Assistant Transportation Manager
Sabeto Transport
06.2023 - Current
Operation agent
DHL Express Auckland
12.2020 - 05.2023
Customer service
Dominos, Napier
12.2019 - 11.2017
Cleaner
Crest Cleaning, Napier
07.2019 - 11.2022
Post Graduation in Applied Management - Business Management
EIT College
Diploma in Supply Chain Managment - Logistics Management
Patriot College
Bachelor in Commerce, Finance - Finance
Naipunnya College
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