Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
EXPERIENCE
Timeline
Bartender

Leo Staub

Glen Eden,New Zealand

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilised.

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Overview

2
2
years of professional experience

Work History

Server/cashier, barista

BIG RIVER CAFE
09.2022 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Dairy farm assistant

Switzer Ltd
04.2023 - 12.2023
  • Enhanced milk production by implementing efficient milking techniques and ensuring proper handling of dairy cows.
  • Maintained clean and sanitary conditions in the barn, contributing to overall herd health and welfare.
  • Observed animals and notified supervisor of signs of illness.
  • Herded livestock using horses or ranch ATVs.

Sandwich artist

Subway
03.2024 - 08.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.

Waiter

Jimmy jacks
08.2024 - 10.2024
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Bartender

Pure bar and grill
11.2024 - 02.2025
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

Kaitaia college
Kaitaia, NTL
06.2023

Level 3 Certification - Hairdressing

North Tec
Whangarei, NTL
11.2024

Skills

  • Hard working
  • Keen and fast learner
  • People person
  • Responsible
  • Well disciplined
  • Customer service
  • Strong multitasking
  • Payment processing
  • Cash register operation
  • Professional appearance
  • Food service
  • Food preparation
  • Complex Problem-solving
  • Highly reliable

LANGUAGES

English
Basic Te Reo Maori

Awards

Top of the class in english, health, math, Endorsement in Māori performing arts

EXPERIENCE

  • Babysitting
  • Catering
  • Cleaning
  • Basic people management
  • Marae work
  • Dairy farming work (1.5 year)
  • Barista experience (6 months)
  • Serving/till work (1.5 years)
  • Customer service experience
  • Kitchen hand work/prep work
  • Server training
  • Hair dressing, level 3

Timeline

Bartender

Pure bar and grill
11.2024 - 02.2025

Waiter

Jimmy jacks
08.2024 - 10.2024

Sandwich artist

Subway
03.2024 - 08.2024

Dairy farm assistant

Switzer Ltd
04.2023 - 12.2023

Server/cashier, barista

BIG RIVER CAFE
09.2022 - 01.2024

High School Diploma -

Kaitaia college

Level 3 Certification - Hairdressing

North Tec

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Leo Staub