Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Leona Keetels

Ostend

Summary

Dynamic and customer-focused professional with a proven track record at Man o War Estate, excelling in delivering exceptional service and enhancing client satisfaction. Skilled in time management and adept at identifying new business opportunities, I leverage strong communication and organizational skills to drive results and foster lasting relationships.

Overview

10
10
years of professional experience

Work History

Driver

Man o War Estate (Forestry Flight)
Eastern End
09.2024 - 04.2025
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Inspected vehicles for mechanical items and safety issues prior to operating them.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Enhanced customer satisfaction by providing courteous and professional service.
  • Transported clients to specified destinations safely and on-time.

Owner/Taxi Operator

Self Employed
Waiheke Island
12.2014 - 04.2024
  • Maintained relationships with existing clients by providing superior customer service.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Analyzed market trends to identify new business opportunities.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Delegated work to staff, setting priorities and goals.

Education

School C -

St Joseph Maori Girls College
Napier City, NZ
12-1981

Skills

  • Organizational skills
  • Adaptability and flexibility
  • Excellent communication
  • Friendly and outgoing
  • Punctual and reliable
  • Multitasking
  • Time management
  • Team collaboration

References

References available upon request.

Timeline

Driver

Man o War Estate (Forestry Flight)
09.2024 - 04.2025

Owner/Taxi Operator

Self Employed
12.2014 - 04.2024

School C -

St Joseph Maori Girls College

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Leona Keetels