LEONARDO GUNTER
Shine
12
years of professional experience
Dedicated worker with a wide array of experiences in jobs. hard working and adaptable to many different jobs and circumstances.
As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Work History
Labourer
3 Months- Assisted in various construction tasks for Eco Construct building company over 3 months
- Managed daily operations of business
- Phone number: 012734801
- Call for reference
- Collaborated with team members to ensure job site safety and compliance.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
Voice and Drama Teacher
6 Months- Led and supported students in developing their speaking and performance skills while creating and implementing tailored curriculums and providing constructive feedback.
- Shine Speech and Drama is an after-school teaching program which focuses on building confidence in students' speaking skills as well as allows students to express themselves through drama.
- Mentored aspiring actors, providing constructive feedback to improve performance techniques and confidence.
- Increased student performance levels by providing constructive feedback and personalized coaching.
- Helped students prepare for auditions and special events.
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Supported students in developing resilience by encouraging them to embrace challenges and learn from setbacks.
- Shine Speech and Drama is an after school teaching program which focuses on building confidence in students' speaking skills as well allows students to express themselves through drama.
Warehouse Worker
1 Year 8 Months- The skills picked up through this work have been an attention to detail, ability to work quickly in response to orders and general warehouse management.
- Vision Marketing Direct is a sunglasses warehouse which has been worked for over the last few years.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize order picking and packing processes.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced warehouse efficiency by organizing inventory in a logical manner, facilitating quicker retrieval times.
Team leader
5 Years- Reference: Bruce Hopkins: 021 573344, admin@actionaactors.co.nz
- Led a team to assist the public with transport disruptions caused by closed or rerouted buses and trains. Coordinated feedback collection and travel expos to showcase public transport benefits and encourage usage. Developed quick decision-making, problem-solving, and adaptability skills while listening to public feedback and identifying solutions.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Responded to customer requests for products, services, and company information.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
- Sought ways to improve processes and services provided.
Events Team Member
4 Years 11 Months- Through this job I have picked up a wide variety of practical skills and the ability to adapt and learn quickly for whichever job I will be working.
- Sidekicker is a temp agency that offers a wide variety of shifts and jobs including warehouse work, supermarkets, events pack in and pack outs and labouring.
- Assisted in setup and teardown of event venues, ensuring smooth transitions between activities.
- Collaborated with team members to deliver exceptional customer service during events.
- Monitored event schedules, adapting plans to meet changing needs and requirements.
- Streamlined event setup processes, resulting in reduced time spent on preparation tasks.
- Collaborated with cross-functional teams to ensure cohesive event planning and execution.
- Oversaw event operations to keep running smoothly.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
Waiter and bar
4 Months- I worked as a waiter and bar part-time as I studied for my bachelor's. Made drinks, took orders, served food, and hosted guests to enhance dining experience.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Efficiently managed table turnover, optimizing seating capacity during peak hours.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
Before and After School Care Assistant
1 Year 6 Months- Oversaw daily activities and welfare of children.
- Email: theoels@xnet.co.nz
- After and before school care for children.
- Collaborated with a team to create activities for children aged nine to twelve.
- Developed and implemented engaging activities for children during before and after school programs.
- Ensured safety and well-being of children through supervision and adherence to policies.
- Collaborated with parents and teachers to address children's needs effectively.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
Kitchen hand
5 Months- Owner: Besim Salidray
- Prepared food, washed dishes, and managed food and supply inventory.
- Prepared ingredients and maintained cleanliness in kitchen areas.
- Utilized kitchen equipment safely and efficiently for food production.
- Assisted chefs with meal preparation and plating for service.
Social worker
1 Year 6 Months- Collaborated with five to eight team members to provide care for individuals with physical and mental disabilities
- Coordinated daily activity planning and led client activities while providing one-on-one support for high-needs clients
- Conducted assessments to determine client needs and develop tailored support plans.
- Collaborated with multidisciplinary teams to coordinate care and enhance service delivery.
- Facilitated group therapy sessions, promoting communication and coping strategies among clients.
Gardening and labouring
1 Year 1 Month- Performed planting and garden maintenance.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor - Performing arts
Skills
Heavy lifting
Team lifting
Physical stamina
Repetitive work
Landscaping know-how
Verbal and written communication
Wayfinding and event activation
In addition to these skills I have completed the 'mind
body
soul' three-week intensive outward bound course which has given me many skills and experiences in teamwork
problem solving and communication.
Team player
Communication skills
Load management
Positive attitude
Task efficiency
Site preparation
Interests
fitness
martial arts
reading
Timeline
Voice and Drama Teacher
Shine
01.2026 - CurrentRead More
Warehouse Worker
VMD
09.2024 - 05.2026Read More
Events Team Member
Sidekicker
06.2021 - 05.2026Read More
Waiter and bar
Cicio Cacio
05.2021 - 09.2021Read More
Team leader
Action actors
01.2021 - 01.2026Read More
Kitchen hand
The Refreshment room
11.2017 - 04.2018Read More
Labourer
Eco construct
09.2017 - 12.2017Read More
Before and After School Care Assistant
Care4kids
06.2017 - 12.2018Read More
Social worker
Hohepa homes
05.2016 - 11.2017Read More
Gardening and labouring
Annie landscaping titirangi
03.2014 - 04.2015Read More
Toi Whakkaari
Bachelor from Performing arts
Read More