Leonardo Penny
Auckland
Summary
Elevated from kitchen hand to Manager at Umu Pizza, showcasing exceptional time management and bartending skills. Successfully managed shifts, ensuring high-quality service and efficient operation. Proven ability in prioritizing duties and enhancing customer satisfaction, with a notable achievement in obtaining my LCQ in early 2024.
I rowed for St Peter’s college, Auckland Rowing and the University of Auckland, obtaining silver in an U18 event at Maadi.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waiter/ Manager
Umu Pizza
07.2021 - Current
I am a manager at Umu Pizza in Kingsland.
I started off as a kitchen hand then moved to waiting and finally in early 2024 I got my LCQ.
The responsibilities that I take on are:
* Greeting customers and taking food and drink orders
* Staying attentive to the needs of the kitchen, bar and restaurant
* Ensuring food is made correctly and look’s presentable
* Cash and transaction handling
* Managing coworkers on shift
Education
Bachelor Of Commerce - Marketing
University of Auckland
AucklandSkills
Ordering drinks in advance for the bar
Bartending
Time management
Prioritising shift duties
Kitchenhand
Confident and enthusiastic
Conversationalist
Certification
LCQ
Timeline
Waiter/ Manager
Umu Pizza
07.2021 - Current
Bachelor Of Commerce - Marketing
University of Auckland
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