Leonora Snoodijk
Carterton,WGN
Summary
I have always been an outgoing confident person who's willing to put 110% into any task. I am reliable, trust worthy and someone who prioritizes teamwork. I am someone who believes asking questions is the key to learning the way to do things correctly the first time, you can never have too much knowledge. I am capable of keeping home and work life separate to ensure i prioritize my job and the work i have set to complete, while serving customers with immaculate customer service. I have good communication skills and often encourage it where it may be lacking as communication is the key to all success. I value respect as a individual and insure im respecting everyone around me consistently, I'm easy to get along with bubbly and a genuinely great person to be around. I believe having a bubbly personality is important as having a laugh is great but im always aware of time and a place. Genuinely a great person and a asset to any team.
Overview
9
9
years of professional experience
Work History
Apprentice Mechanic
Cheers Auto & Tyres
Carterton
07.2022 - Current
- Took advantage of opportunities to learn new systems and repair procedures.
- Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
- Cleared work areas of debris and organized supplies to maintain safety and appearance.
- Observed senior mechanics completing major repairs.
- Operated mechanic's tools and shop equipment safely to prevent damage.
- Kept personal appearance and all work areas neat and professional.
- Made basic repairs to cars and other vehicles under Cheers Autos supervision, asking questions and taking notes to increase personal knowledge.
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
- Answered shop phone and talked with customers about repair progress, changes to plans or necessary supplies.
- Gave customers quotes on potential repairs with nearly 100% accuracy.
- Conducted routine oil changes, tire rotations, fluid replacements and bulb changes.
- Maintained customer and vehicle records, working with both hard-copy service records and computerized data.
- Provided diagnostic support using tools such OBD scanners generating reports and results for vehicle scannings and fault codes and resetting service lights.
- Conducted light vehicle repairs such as brakes, tie rod ends, sway bar links, puncture repairs, coolant flushes/pressure testing, fuel filter replacements and many more minor jobs.
Casual Rousey
K Williams Shearing
Gisborne
03.2018 - Current
Sales Assistant
Excuse Free Supplements
Masterton
02.2022 - 07.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Maintained records related to sales, returns and inventory availability.
- Worked independently with minimal supervision.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Opened new merchandise and stocked sales floor racks and shelves.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
Cook's Assistant
Greytown Takeaways
Greytown, WGN
01.2022 - 07.2022
- Worked with chef to prepare daily food specials and other supplies.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Distributed food during busy peak periods to drive customer satisfaction.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Limited portion sizes and used garnishes to control food costs.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
- Maintained high personal grooming standards and uniform presentation.
Personal Assistant
Dionysus Consulting
, WGN
01.2022 - 07.2022
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Team Member, Retail Assistant
Supercheap Auto
Masterton, WGN
10.2020 - 02.2022
- Developed strong cooperative relationships with coworkers and managers.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Trained new team members by relaying information on company procedures and safety requirements.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Folded and arranged merchandise in attractive displays to drive sales.
- Sought out ways to go above and beyond job requirements.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Resolved issues quickly to maintain productivity goals.
- Assisted customers with prompt and polite support in-person and via telephone.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Used POS system to process sales, returns, online orders and gift card activations.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Counter Server
Down Town Pizza
Carterton, WGN
07.2019 - 11.2020
- Helped customers choose items based on menu options, dietary needs and preferences.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Managed multiple tasks in high-volume environment.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Maintained clean and organized appearance for restaurant areas to attract and retain customers.
- Used cash register to perform 50+ cash, credit and debit transactions per day.
- Processed customer orders and accurately entered into order system.
- Provided information regarding promotions and menu items.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Demonstrated knowledge and applied proper food handling standards.
- Delivered items to guest tables and addressed and requests.
- Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
- Reconciled cash drawer and corrected any errors.
- Restocked counter supplies, condiments, napkins and silverware.
- Greeted all guests upon arrival and offered immediate assistance.
Education
NCEA Level 1,2,3
Wairarapa College
Masterton, WGN11.2020
Automotive Mechanics NCEA Level 1
Ucol
Masterton10.2018
Skills
- Valid Driver's Licence
- Client Guidance
- Multitasking and Organization
- Visitor Greeting
- Calendar Management
- Coordination with Service Team
- Issue Resolution
- Time Management
- Work Planning and Prioritization
- Customer Service
- Team Collaboration
Accomplishments
Automotive Mechanics-Certificate
Beauty Therapy-Certificate
Agriculture-Certificate high end Uni entrance
NCEA Levels 1,2,3
Timeline
Apprentice Mechanic
Cheers Auto & Tyres
07.2022 - Current
Sales Assistant
Excuse Free Supplements
02.2022 - 07.2022
Cook's Assistant
Greytown Takeaways
01.2022 - 07.2022
Personal Assistant
Dionysus Consulting
01.2022 - 07.2022
Team Member, Retail Assistant
Supercheap Auto
10.2020 - 02.2022
Counter Server
Down Town Pizza
07.2019 - 11.2020
Casual Rousey
K Williams Shearing
03.2018 - Current
NCEA Level 1,2,3
Wairarapa College
Automotive Mechanics NCEA Level 1
Ucol