Leslie Negre
Auckland
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Store Manager of Operations
Avondale College
09.2022 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Real estate Agent
Barfoot & Thompson
04.2020 - 11.2022
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
- Communicated with clients to understand property needs and preferences
- Maintained connections with clients to encourage repeat business and referrals
- Negotiated, facilitated and managed real estate transactions
- Advertised client properties through websites, social media and real estate guides
- Wrote listings detailing and professionally highlighting property features to increase sales chances
- Presented purchase offers to sellers for consideration
- Liaised between buyers and sellers to provide positive experiences for both parties
Tourism Consultant
Detour NZ
11.2018 - 12.2020
- Built personal relationships with guests to promote positive experiences
- Established strong relationships with local vendors for exclusive deals, enhancing the overall travel experience for clients.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed
- Arranged travel accommodations for groups, couples, executives and special needs clients
Shop Manager
Avondale College
09.2022 - 07.2024
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
General Manager of Operations
Crosstrees LTD - Client FEDEX Worldwide
09.2014 - 12.2017
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
- Reduced lead times through careful planning.
Retail Store Manager
Taylor.co
05.2012 - 07.2014
- Managed store organization, maintenance and purchasing functions
- Trained team members in successful strategies to meet operational and sales targets
- Resolved customer service issues promptly
- Completed routine store inventories
- Optimized store displays and appearance via strategic merchandising
- Analyzed sales trends and adjusted purchasing strategies accordingly, maximizing profitability and minimizing overstock issues.
- Supported senior buyers in executing successful product launches, contributing to increased sales and brand exposure.
Education
Real estate Licence -
03.2020
NZ Certificate - Small Business Administration And Management
09.2011
BTS Diploma - Advanced Technician, Small Business management and communication
07.2005
BTEC Higher National Diploma
High School Diploma -
07.2001
- NCEA Level 3
Skills
- Customer Relationship Management (CRM)
- Supplier Relationship Management
- Purchasing Processes
- Salesforce Software
- Time Management
- Communication Skills
- Microsoft Office
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Budget Planning
- Cost Analysis
- Quote and Proposal Management
- Problem Anticipation and Resolution
- Strategic negotiation
- Sales Presentations
- Teamwork and Collaboration
Languages
French
English
References
Available on request.
Hobbies and Interests
- Travel
- Psychology
- Food
- Music
- Outdoor activities
Personal Information
- Gender: Female
- Nationality: French
Timeline
Store Manager of Operations - Avondale College
09.2022 - 06.2024
Shop Manager - Avondale College
09.2022 - 07.2024
Real estate Agent - Barfoot & Thompson
04.2020 - 11.2022
Tourism Consultant - Detour NZ
11.2018 - 12.2020
General Manager of Operations - Crosstrees LTD - Client FEDEX Worldwide
09.2014 - 12.2017
Retail Store Manager - Taylor.co
05.2012 - 07.2014
Unitec Auckland - Real estate Licence,
NZ Certificate in Business - NZ Certificate, Small Business Administration And Management
L'Initiative Jaures - BTS Diploma, Advanced Technician, Small Business management and communication
Saint Vincent - High School Diploma,
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