Letisha Ducharme
Rolleston
Summary
Experienced with office administration and clerical tasks, ensuring efficient office operations. Utilizes organizational skills to manage schedules and maintain records accurately. Track record of effective communication and time management, supporting seamless team operations. Strong work ethic and commitment to learning and development in fast-paced environment. Brings understanding of basic financial principles and excellent customer service abilities.
Overview
13
13
years of professional experience
Work History
Office Administration
Hornby Club
05.2024 - Current
- Managed all aspects of office administration, including banking, creating spreadsheets for data entry, answering phones/ email and filing important records.
- Head of Health & Safety- Organised trainings, and safety audits to identify hazards and ensure compliance with regulations.
- Utilized MYOB then Xero software for journaling and invoicing.
- Coordinated with graphic design team to create product images, and other web assets for use across various digital channels.
Hairdresser
Self Employed Chair @ Pure Collective
03.2020 - Current
- Manage scheduling, client & vendor communications, stock, health & safety protocols.
- Mentor & train apprentices working with them to ensure successful results.
- Developed tailored solutions to address client needs, enhancing overall satisfaction.
Graphic Design & Website Manager /Duty Manager
Hornby Club
04.2013 - 11.2019
- Managed content distribution to online channels and social media platforms.
- Conducted regular audits of website content for accuracy, relevancy, and SEO optimization.
- Used content management system to analyze user engagement and website traffic metrics.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Resolved customer complaints effectively, maintaining high satisfaction levels and loyalty.
Education
Associate of Arts - Photography
University of Maine
Christchurch, New Zealand, NZDiploma in Business Management - Business
Ara Institute of Canterbury
Christchurch, New Zealand, NZCertificate Hairdressing Level 4 - Trades
Ara Institute of Canterbury
Christchurch, New Zealand, NZCertificate in Accounts Administration & Payroll - Accounting
The Career Academy
11-2025
Skills
- Office administration work
- Skilled in MS office
- Social media administration
- Customer service
- Team leadership
- Time management
- Staff training and development
- Problem-solving
Timeline
Office Administration
Hornby Club
05.2024 - Current
Hairdresser
Self Employed Chair @ Pure Collective
03.2020 - Current
Graphic Design & Website Manager /Duty Manager
Hornby Club
04.2013 - 11.2019
Associate of Arts - Photography
University of Maine
Diploma in Business Management - Business
Ara Institute of Canterbury
Certificate Hairdressing Level 4 - Trades
Ara Institute of Canterbury
Certificate in Accounts Administration & Payroll - Accounting
The Career Academy
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