Letitia Puni
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Accounts Manager
Oasis Resources Limited
03.2020 - Current
- Generated financial reports using Xero to assist management with business strategy.
- Managed timely payments of invoices to suppliers.
- Completed payroll for employees.
- Worked alongside charted accountant to file goods and services tax and income tax to IRD.
- Used Xero to track, code and process invoices, income, expenses, assets and liabilities.
- Reconciled and corrected issues with financial records in Xero.
Group Fitness Coach
Fortitude Fitness
02.2021 - Current
- Explained and demonstrated correct technique for functional fitness movements.
- Taught proper use of exercise equipment, prioritizing safety at all times.
- Provided appropriate exercises for clients of various fitness and physical abilities.
- Collaborated with clients to identify potential barriers to achieving fitness goals, and found ways to overcomes these barriers.
- Helped with the scheduling of classes and fitness coaches each week.
Marketing Intern
Fletcher Living
11.2018 - 02.2020
- Organised and hosted internal and external marketing events.
- Planned and facilitated meetings with company heads and executives, local Iwi, stakeholders, businesses, and residents.
- Performed office administrative duties to enhance team cohesiveness.
- Assisted in creating written, video and image content for marketing channels.
- Collaborated with team members to help expand marketing channels.
Customer Care Intern
Air New Zealand
11.2017 - 02.2018
- Navigated multiple computer systems and applications to find necessary information.
- Analyzed customer feedback for process improvements to achieve long-term business objectives.
- Investigated and resolved customer inquiries and complaints.
- Developed and implemented business initiatives based on customer insights.
- Assisted with the review of Customer Relation guidelines.
Visitor Experience Representative
Auckland Live
04.2017 - 11.2018
- Managed the back of house stage doors for events at the Auckland Town Hall, Aotea square, Aotea Centre and The Civic.
- Delivered a high standard of customer service to each client by creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
- Worked alongside relevant departments to respond to customer requests, offering excellent support and tailored recommendations to address their needs.
Education
Bachelor of Commerce - Accounting And Marketing
University of Auckland
Auckland, NZ09.2019
Skills
- Administrative Support
- Client Engagement
- Event Planning
- Project Management
- Content Creation
- Self-Directed
- Time Management
- Flexible and Adaptable
- Analytical and Critical Thinking
- Xero Software Proficiency
Timeline
Group Fitness Coach
Fortitude Fitness
02.2021 - Current
Accounts Manager
Oasis Resources Limited
03.2020 - Current
Marketing Intern
Fletcher Living
11.2018 - 02.2020
Customer Care Intern
Air New Zealand
11.2017 - 02.2018
Visitor Experience Representative
Auckland Live
04.2017 - 11.2018
Bachelor of Commerce - Accounting And Marketing
University of Auckland
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