Leuanah Iusitini
Westmere,Auckland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet the company goals. Hardworking and passionate with strong organisational skills eager to secure entry-level position. Ready to help achieve business goals. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills and excellent time management. Personable individual with effective communication skills.
Overview
11
11
years of professional experience
Work History
Elderly Caregiver
Unemployed
01.2017 - 03.2024
- Offered companionship and emotional support to the elderly patient.
- Cleaned house, ran errands, managed laundry, and do weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting and managing medication for their health.
- Assisted elderly patient with daily living needs to maintain self-esteem and general wellness which included being a support person at all the doctors appointments.
Gym Assistant and Trainer (volunteer)
David Tua Boxing Gym
08.2021 - 11.2023
- Enhanced customer satisfaction through swift resolution of gym member concerns and consistent communication with all gym members.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for gym members and staff.
- Assisted the boxing coach with the training for the amateur boxing team.
- Coached the boxing fitness classes in absence of the head trainer and coach.
Customer Service Representative (volunteer)
Mercury
01.2013 - 03.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assisted the community relations team in the community events across the wider Auckland especially the major annual community festivals such as Pasefika Festival and Polyfest.
Retail Sales Assistant
Kathmandu
04.2014 - 01.2015
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Certificate Level 2 Foundation Course - Health Sciences
UNITEC
Auckland, New Zealand06.2014
Skills
- Effective Customer Service
- Effective communication skills
- Punctual and good time management
- Well organised
- Emotional Support
- Language Fluency
Reference
Edwin Amituana’i
Support mentor (Elderly Caregiving)
+64 212744399
Timeline
Gym Assistant and Trainer (volunteer)
David Tua Boxing Gym
08.2021 - 11.2023
Elderly Caregiver
Unemployed
01.2017 - 03.2024
Retail Sales Assistant
Kathmandu
04.2014 - 01.2015
Customer Service Representative (volunteer)
Mercury
01.2013 - 03.2015
Certificate Level 2 Foundation Course - Health Sciences
UNITEC
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