Summary
Overview
Work History
Education
Skills
Timeline
Generic

Levana Rangihuna

Auckland

Summary

I am a dynamic telemarketer with proven experience in customer engagement over the phone and professional communication, honed at International Entertainment Ltd. I have experience in utilizing emails and telephone etiquette to enhance customer service, achieving a 20% increase in customer satisfaction. I have an understanding in data entry and script reading, adept at converting inbound and outbound calls into opportunities.

Possessing excellent communication and persuasive skills combined with positive, upbeat demeanor. Understanding of customer relationship management and sales tactics, proficient in using telemarketing software and handling objections effectively. Capable of driving sales and fostering customer relationships through engaging and informative conversations.

Overview

2
2
years of professional experience

Work History

Telemarketer

International Entertainment Ltd
06.2015 - 08.2017
  • Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.
  • Utilized effective time management strategies to prioritize tasks for optimal productivity.
  • Set up appointments with interested customers according to schedule availability.
  • Utilized sales techniques to build customer interest and close sales.
  • Pitched services to potential customers, securing new deals and sales opportunities.

Education

James Cook
Manurewa, AUK

Skills

  • Email and Telephone Etiquette
  • Customer Engagement
  • Inbound and outbound calls
  • Data Entry
  • Verbal and written communication
  • Outbound Calling
  • Script Reading
  • Professional Communication
  • Customer Service

Timeline

Telemarketer

International Entertainment Ltd
06.2015 - 08.2017

James Cook
Levana Rangihuna