Levi Bradshaw
Nelson
Summary
With extensive experience in a variety of customer service oriented positions I have honed my skills in both the restaurant industry and in clerical work. My experience as a plumber's apprentice deepened my knowledge of plumbing but also gave me insight into running a small business and client retention strategies. I am a hard worker, good with people and punctual.
Overview
5
5
years of professional experience
Work History
Plumber's Apprentice
Mr. Rooter Plumbing Company
08.2024 - 01.2025
- Learned how to sell services and expanded upon my customer service skillset
- I learned the complexities of running a business and the importance of the balance between keeping a customer and making a one-time sale
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
Food Runner/Server
Circa 1922 Restaurant
08.2022 - 01.2025
- Started off as busser, quickly promoted to food runner due to my hard work
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Front Counter Crew Member/Head Cashier
Bruster's Ice Cream
12.2019 - 08.2022
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Processed cash and card transactions accurately, maintaining financial integrity within the establishment.
- Educated employees on register use, merchandising, and customer service.
- Manager appreciated my efforts and called me in the office on multiple occasions to thank me for my efforts
- Worked hard and quickly moved up in the company to cashier
Medical Receptionist
ChiroCynergy
02.2020 - 08.2020
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
Education
High School Diploma -
Hoggard High School
Wilmington, NC06.2022
Skills
- Fast learner
- Good listener
- Punctual
- Team player
- Quick learner
- Exceptional customer service
- HIPAA compliance
- Restaurant etiquette
- Front desk operations
- Strong work ethic
- Job site safety
- Cash handling expertise
- Safe food handling
- Menu memorization
- Order accuracy
Hobbies and Interests
- Rock climber - spend evenings climbing at local rock gym
- Volleyball - currently in a local beach volleyball league
- Musician - plays piano and drums
Timeline
Plumber's Apprentice
Mr. Rooter Plumbing Company
08.2024 - 01.2025
Food Runner/Server
Circa 1922 Restaurant
08.2022 - 01.2025
Medical Receptionist
ChiroCynergy
02.2020 - 08.2020
Front Counter Crew Member/Head Cashier
Bruster's Ice Cream
12.2019 - 08.2022
High School Diploma -
Hoggard High School
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