Lewis Forsyth
Christchurch,Canterbury
Summary
A dedicated professional with a strong focus on proactive communication and customer liaison, ensuring exceptional service delivery. Demonstrates resilient attitude and initiative taking in all tasks, prioritising safety awareness and time efficiency. Skilled in layout planning and critical evaluation, committed to enhancing craftsmanship through task prioritisation. Career goals include leveraging these competencies to drive customer satisfaction and operational excellence.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
Floor Installer
Floortek
Christchurch, Canterbury
07.2025 - Current
- Carried out necessary preparation tasks before commencement of each project, resulting in smoother operations.
- Collaborated closely with other tradespeople on multi-trade projects for smooth completion.
- Demonstrated flexibility by adapting to unexpected project changes swiftly and efficiently.
- Completed tight deadline projects through efficient work practices, ensuring timely delivery without compromising quality .
- Installed, maintained and repaired flooring for aesthetics and functionality.
- Laid out materials according to designs and other specifications.
- Made precise calculations to determine materials needed.
- Worked safely and ergonomically on construction projects.
Operations manager
Hills Commercial Flooring
Christchurch, Canterbury
09.2024 - 06.2025
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Analysed performance metrics, identified areas for improvement in operation management
- Responsible for managing as much as 20 projects at one time
- Reduced overhead costs through efficient resource allocation and budget management.
- Led teams to achieve business objectives on time and within budget constraints.
- Optimised workflow procedures with strategic planning and team coordination.
- Implemented quality control measures, enhanced product standards.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
Floor Installer
Hills Commercial Flooring
Christchurch, Canterbury
10.2019 - 09.2024
- Inspected surfaces prior to laying floors, identifying and rectifying issues beforehand-saving time on potential repairs later down the line .
- Maintained cleanliness throughout installation process, leaving sites tidy post-completion.
- Achieved seamless finishes with meticulous alignment of floor tiles.
- Collaborated closely with other tradespeople on multi-trade projects for smooth completion.
- Enhanced safety by fitting anti-slip flooring in busy commercial areas.
- Carried out necessary preparation tasks before commencement of each project, resulting in smoother operations.
- Performed precise measurements to ensure accurate flooring cuts.
- Installed, maintained and repaired flooring for aesthetics and functionality.
Education
SVQ Level 3 - Construction/Decorative Floor Covering
Glasgow City College
Scotland 05.2013 - 08.2016
High School Diploma -
Lochgilphead High School
Scotland 08.2001 - 07.2006
Skills
- Proactive communication
- Dedicated craftsmanship
- Resilient attitude
- Customer liaison
- Safety awareness
- Task prioritisation
- Layout planning
- Time efficiency
- Critical evaluation
- Initiative taking
- Customer Service
Affiliations
- Fishing, Hiking, Guitar, Badminton & Music
References
References available upon request.
Timeline
Floor Installer
Floortek
07.2025 - Current
Operations manager
Hills Commercial Flooring
09.2024 - 06.2025
Floor Installer
Hills Commercial Flooring
10.2019 - 09.2024
SVQ Level 3 - Construction/Decorative Floor Covering
Glasgow City College
05.2013 - 08.2016
High School Diploma -
Lochgilphead High School
08.2001 - 07.2006