Lia McCloskey
Christchurch,CAN
Summary
I am a capable, communicative, and versatile worker. The approach I take combines a drive for results with the respect, empathy, and ability to motivate others, which are required of a successful leader. I will take on any challenge that comes my way and work hard to ensure that what I deliver adds value.
Overview
8
8
years of professional experience
Work History
Area Manager
Cotton On Group
, Christchurch
04.2025 - Current
- Managed 60+ employees across eight stores.
- Set performance targets and plans for stores and individuals.
- Created sales reports to identify trends and maximise profit.
- Implemented visual merchandising strategies to maintain store aesthetics and appeal.
- Conducted regular team meetings to align staff on high-payoff activities and focuses.
- Collaborated with Human Resources and Risk departments to ensure compliance with policies.
Store Manager
Cotton On Group
, Christchurch
05.2022 - 04.2025
- Managed daily store operations, team development, and hiring processes.
- Trained and developed staff to enhance customer service and operational skills.
- Oversaw inventory management and stock replenishment processes.
- Conducted regular performance reviews and provided constructive feedback.
- Created a warm and welcoming environment for customers and team.
Senior Part Timer
Cotton On Group
, Christchurch
10.2017 - 05.2022
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction with knowledgeable and friendly service.
Education
Bachelor of Science - Psychology
University of Canterbury
Christchurch, New Zealand, NZ11-2025
Skills
- Project management
- Resource allocation
- Business expansion and planning
- Team culture and development
- Performance management
- Conflict resolution
Accomplishments
- “Winning Together Award” Cotton on Group, 2024
- Emerging Leaders Scholarship, University of Canterbury, 2017
- Dux, Ao Tawhiti Unlimited Discovery, 2016
Timeline
Area Manager
Cotton On Group
04.2025 - Current
Store Manager
Cotton On Group
05.2022 - 04.2025
Senior Part Timer
Cotton On Group
10.2017 - 05.2022
Bachelor of Science - Psychology
University of Canterbury