Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lia McCloskey

Christchurch,CAN

Summary

I am a capable, communicative, and versatile worker. The approach I take combines a drive for results with the respect, empathy, and ability to motivate others, which are required of a successful leader. I will take on any challenge that comes my way and work hard to ensure that what I deliver adds value.

Overview

8
8
years of professional experience

Work History

Area Manager

Cotton On Group
, Christchurch
04.2025 - Current
  • Managed 60+ employees across eight stores.
  • Set performance targets and plans for stores and individuals.
  • Created sales reports to identify trends and maximise profit.
  • Implemented visual merchandising strategies to maintain store aesthetics and appeal.
  • Conducted regular team meetings to align staff on high-payoff activities and focuses.
  • Collaborated with Human Resources and Risk departments to ensure compliance with policies.

Store Manager

Cotton On Group
, Christchurch
05.2022 - 04.2025
  • Managed daily store operations, team development, and hiring processes.
  • Trained and developed staff to enhance customer service and operational skills.
  • Oversaw inventory management and stock replenishment processes.
  • Conducted regular performance reviews and provided constructive feedback.
  • Created a warm and welcoming environment for customers and team.

Senior Part Timer

Cotton On Group
, Christchurch
10.2017 - 05.2022
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction with knowledgeable and friendly service.

Education

Bachelor of Science - Psychology

University of Canterbury
Christchurch, New Zealand, NZ
11-2025

Skills

  • Project management
  • Resource allocation
  • Business expansion and planning
  • Team culture and development
  • Performance management
  • Conflict resolution

Accomplishments

  • “Winning Together Award” Cotton on Group, 2024
  • Emerging Leaders Scholarship, University of Canterbury, 2017
  • Dux, Ao Tawhiti Unlimited Discovery, 2016

Timeline

Area Manager

Cotton On Group
04.2025 - Current

Store Manager

Cotton On Group
05.2022 - 04.2025

Senior Part Timer

Cotton On Group
10.2017 - 05.2022

Bachelor of Science - Psychology

University of Canterbury
Lia McCloskey