Liahona Asis
Manurewa,AUK
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated student interested in applying excellent communication and interpersonal skills. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Manukau, Auckland
06.2022 - Current
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Stocked shelves and cases with new or transferred items.
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Took orders from patrons and input selections into store computer system.
- Organized and restocked supplies to support operations and team productivity.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Assembled and served meals according to specific guest requirements.
- Upheld high standards of productivity and quality in operations.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Presented orders to guests within anticipated service times.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
Some College (No Degree) - Information Technology
Auckland University of Technology
Auckland, NZSkills
- Customer Engagement
- Team Contributions
- Performance Improvement
- Product Promotion
- Initiative and Self-Motivation
- Equipment Maintenance
- Time Management
- Problem-Solving
- Positive Company Representation
- Clear Communication
- Workplace Efficiency
- Visual Communication
- Integrity and Honesty
- Cash Handling
- Store Opening and Closing
- Verbal and Written Communication
- Heavy Lifting
- Company Standards
- Customer Service
Languages
English
Professional
Tagalog
Professional
References
References available upon request.
Timeline
Crew Member
McDonald's
06.2022 - Current
Some College (No Degree) - Information Technology
Auckland University of Technology
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