Lialia Aii
Pakuranga,AUK
Summary
Positive and passionate associate with extensive experience in hospitality, retail, and administration, emphasizing exceptional customer service. Highly motivated and a strong communicator, capable of thriving in fast-paced settings. Dedicated to improving customer experiences and achieving operational goals. Hardworking employee with punctual, multitasking, and time-management abilities.
Overview
1
1
year of professional experience
Work History
Apparel Team Member
The Warehouse
Manurewa, Auckland
02.2024 - 07.2024
- Restocked merchandise on sales floor when needed.
- Ensured that all merchandise was properly tagged with price information before displaying them for sale.
- Maintained cleanliness of the fitting rooms by folding clothes and removing tags from garments.
- Collaborated with other team members to ensure smooth operations within the store environment.
Administration Officer
QCAT Civil and Administrative Tribrunal QLD
10.2023 - 12.2023
- Copied and organized confidential files to ensure it is correct documents
- Entered information onto digital systems to maintain data quality and accuracy
- Delivered confidential files and collected confidential files from lawyers
- Updated databases and spreadsheets regularly to track progress
- Helped maintain office organization for aesthetic appeal and easy access to supplies
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
Barista/Cashier
Suds Car Spa QLD
07.2023 - 10.2023
- Prepared beverages with speed and accuracy to minimize customer wait times
- Worked flexible schedule and filled in for absent team members or managers to cover store demands
- Retained knowledge of menu items to assist customers with beverage selections
- Cleaned and sanitized work areas and utensils
- Fulfilled orders to exact customer specifications for optimum satisfaction
- Stocked store shelves and end-caps with merchandise.
Education
N/A
James Cook High School
Auckland, NZSkills
- Administrative support
- Inventory management
- Retail merchandising
- Point of sale operations
- Team collaboration
- Cash handling and register operation
- Returns processing
- Customer service
- Effective communication
- Telephone etiquette
- Positive customer engagement
- Goal driven
- Problem solving
- Attention to detail
- Adaptability
- Supply restocking
Timeline
Apparel Team Member
The Warehouse
02.2024 - 07.2024
Administration Officer
QCAT Civil and Administrative Tribrunal QLD
10.2023 - 12.2023
Barista/Cashier
Suds Car Spa QLD
07.2023 - 10.2023
N/A
James Cook High School
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