Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Student Client Services
The University Of Auckland
10.2023 - Current
Advised students with degree planning, enrolling, and course selection.
Guided students through day to day university life.
Assisted with customer requests and answered questions to improve satisfaction.
Identified needs of students promptly and efficiently.
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through emails.
Retail Assistant
Mitre 10 Mega
Takanini
10.2017 - 11.2021
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Engaged with customers and recommended products based on needs and requests.
Maintained knowledge of sales and promotions, return policies and security practices.
Explained information about quality, value and style of products to influence customer buying decisions.
Expert knowledge in regards to bathroom, lighting, electrical, plumbing and flooring products.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
Graduate Diploma of Arts - History
The University of Auckland
06-2023
Bachelor of Arts - Music And Performance
Southern Institute of Technology
11-2021
Skills
Cloud service 9 Software Proficiency
Verbal Communication
Task Prioritization
Planning
Friendly, Positive Attitude
Customer Relations
MS Office
Microsoft Word
Willingness to learn
Ability to work in a team or in isolation
Affiliations
Writing, recording and performing my own original music
Active who likes to go on hikes and enjoys playing cricket
Professional Staff - Student Experience Centre at The University of AucklandProfessional Staff - Student Experience Centre at The University of Auckland