Liam Beard
Eastern Bay Of Plenty,Whakatane
Summary
I am a dedicated professional with a strong work ethic, who is committed to making a difference. Throughout all of my employment history I have been known to be a highly reliable, confidential, and team orientated person. I work well under pressure, and am a logical problem solver, because of these skills, I was able to be promoted quickly to shift manager in one of my places of employment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Processing Officer
NZ Post
Eastern Bay Of Plenty , Whakatane
11.2021 - Current
- Use manual handling techniques to safely transport packages and transport cages to designated areas
- Help with customer inquiries for the current status of their parcels
- Correctly use the provided forklift efficiently and safely around others
- Identify or narrow down the current whereabouts of parcels through the network's data records of barcode scans
Shift Superviser
McDonalds
, Whakatane
03.2017 - 02.2021
- Assisted upper management with daily operations to meet standards of service and quality
- Resolved customer complaints and reported issues to senior management
- Completed opening and closing duties to facilitate business operations
- Collaborated with team members to improve performance
- Patrolled work areas to inspect operations, identify concerns, and implement corrective actions
- Provided coaching and reinforced standards to foster superior performance from crew members
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
- Delegated tasks to employees and monitored activities and task completion
- Supervised, motivated and led employees to maintain productivity and customer service levels
- Complied with company safety procedures, policies and regulations to promote safe working environment
Education
Trident High School
Whakatane2017
Toi Ohomai Institute of Technology
Tauranga08-2021
Skills
- Safety conscious
- Team manager
- Excellent Communicator
- Patient & helpful
- Good at problem solving & logical decision making
- Uses Initiative
- Team orientated
- Confidential
- Reliable and punctual
Certification
- Triple One Care First Aid Certificate expires: 18/04/2026
- Forklift Operator 21/01/2022
- Toi Ohomai Institute of Technology: Certificate in Study and Employment Pathways (level 3) 2021
- Worksafe Level 4 Food and Beverages Training - 2019
- Whakatane McDonald's employee of the year: Awarded 2019
- McDonald's workplace safety certificate: Awarded 2019
- McDonald's leading the shift certificate: Awarded 2019
Affiliations
- Motor sports
- Gym workouts
- Running
- Hockey
- Surfing
- Snowboarding
- Hanging with friends & family
References
Character references
- Grant Wilkinson | Accountant/Business owner of Forward Accounts | 027 271 4366
- James Lowe | Property manager/Business owner of Lowe Property Services | 021 081 74672
References
- John Clarke | Processing Officer/Depot Charge hand NZ Post Whakatane | 0210 377 162
- Clive Bulpin | Service Delivery Manager NZ Post Whakatane | 022 013 4458
Timeline
Processing Officer
NZ Post
11.2021 - Current
Shift Superviser
McDonalds
03.2017 - 02.2021
Trident High School
Toi Ohomai Institute of Technology
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