Liam Bing
Palmerston North,Palmerston North
Summary
Experienced customer service professional with a strong track record of effectively addressing and resolving customer issues. Recognized for collaboration and achieving positive outcomes. Reliable, adaptable, and possess excellent communication and problem-solving skills. Skilled in fast-paced, team-based environments, excelling at moving and tracking merchandise, restocking shelves, and solving routine and complex stock problems. Responsible and proficient in handling money, restocking merchandise, and assisting customers in locating products. Work areas are always clean, neat, and professionally arranged. Prioritize great customer service and building strong relationships. Extensive experience in high-volume kitchen environments, food preparation, and team coordination. Utilize advanced culinary techniques and efficient kitchen management to maintain high standards. Foster cohesive team dynamics and ensure consistent quality in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Storeperson
Vulcan Steel
06.2022 - Current
- Picked stock according to order sheets and prepared for transport.
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
Storeperson/Warehouse Supervisor
Harvey Norman
06.2020 - 06.2022
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
- Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process.
- Collaborated with team members to optimize store operations and achieve performance goals.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Photolab Technician/Sales
Harvey Norman
10.2016 - 06.2020
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Larder Chef
Dish Catering/ Church Road Winery
03.2014 - 10.2016
- Assisted in training new hires on proper procedures for the larder station, ensuring consistency across shifts.
- Improved overall kitchen efficiency by streamlining larder station processes and maintaining a clean and organized workspace.
- Contributed to the successful execution of special events by preparing unique hors d''oeuvres and appetizers tailored to each occasion.
- Exhibited strong time management skills by prioritizing tasks appropriately during busy services periods without compromising quality.
- Maintained high standards of food safety and hygiene, ensuring all prepared items met or exceeded quality expectations.
- Efficiently executed daily prep tasks, ensuring a consistent variety of fresh options available for service.
- Coordinated with team members to prepare orders on time.
Education
Diploma in Animation -
Freelance Animation
AucklandDiploma in Advanced Cookery -
Manakau Institute of Technology
Auckland01.2013
NCEA Level 2 -
Ruapehu College
Ohakune01.2003
Skills
- Adaptable learning
- Documentation skills
- Multitasking and Organization
- Friendly and Positive
- Accurate money handling
- POS Systems
- Employee Training
- Store displays
- Microsoft Office Suite Knowledge
- Reliable/Loyal
- Excellent Work Ethic
- Enthusiastic learner
- Love upskilling
References
- Lucain MacDonald, 2IC Harvey Norman Hastings, 027 9007471
- Ryan Lacey, Warehouse Manager Harvey Norman Hastings, 027 6593624
- Dawn Ngawhika, Photocentre Manager Harvey Norman Hastings, 027 9671760
- Peter Crocombe, Brother-in-law, Ecolab Napier, 0225330299
Freelance Artist
I draw a lot in my free time, comics, cartoons, portraits. Commissions for people.
Timeline
Storeperson
Vulcan Steel
06.2022 - Current
Storeperson/Warehouse Supervisor
Harvey Norman
06.2020 - 06.2022
Photolab Technician/Sales
Harvey Norman
10.2016 - 06.2020
Larder Chef
Dish Catering/ Church Road Winery
03.2014 - 10.2016
NCEA Level 2 -
Ruapehu College
Diploma in Animation -
Freelance Animation
Diploma in Advanced Cookery -
Manakau Institute of Technology
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