Liam Fielding
Wellington,WGN
Summary
Dynamic Facility Manager with a proven track record at APL Property, excelling in operational management and team leadership. Cultivated strong vendor relationships and enhanced safety protocols, resulting in improved compliance. Adept at conflict resolution and fostering a positive culture, driving efficiency and tenant satisfaction across multiple properties.
Overview
9
9
years of professional experience
Work History
Facility Manager
APL Property
, Wellington
07.2025 - Current
- Oversaw daily operations and maintenance of multiple commercial and residential properties, ensuring optimal functionality and tenant satisfaction.
- Conducted regular inspections to assess facility conditions, identifying and prioritizing repairs to maintain safety and compliance.
- Developed and implemented safety protocols to ensure compliance with regulations.
- Trained staff on facilities management best practices and safety measures.
- Managed vendor relationships and coordinated service contracts, enhancing service delivery for property needs.
- Maintaining and growing positive relationships with Body Corporates, owners & contractors to ensure a thriving environment under APL stewardship.
- Managed BCC meetings with Body Corporates, assisting the Chair in leading the meetings and providing action points.
Bar Manager
Te Auaha
, Wellington
01.2024 - 11.2025
- Developed strategies to boost bar revenue through innovative promotions, specialty drinks, and engaging events.
- Increased revenue with creative marketing initiatives and promotional events.
- Executed cost control measures to optimize profit margins while maintaining quality and service standards.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Enhanced customer service by training staff and resolving operational issues.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
Property Manager
Quinovic Vivian Street
, Wellington
04.2024 - 04.2025
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Cultivated strong landlord-tenant relationships through effective communication and timely dispute resolution.
- Resolved tenant complaints swiftly, coordinating repair services to ensure tenant satisfaction.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with legal counsel to resolve tenant disputes.
Head Of Hospitality
Epic Hospitality
02.2023 - 01.2024
- Managed over 50 staff to create a positive and efficient guest-oriented culture
- Developed and executed strategies to improve customer experience in hospitality settings
- Trained and supervised staff to provide highest level of customer service
- Established and maintained relationships with key customers, enhancing satisfaction and loyalty
- Developed and executed strategies that streamlined operational efficiency
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Prepared and presented detailed reports on customer satisfaction and hospitality services, guiding management's decision making
Transitions & Acquisitions Manager
Kapura
09.2020 - 12.2023
- Recruited, hired, and trained staff while supervising, developing, and providing ongoing education to enhance operational effectiveness.
- Fostered excellence by setting pace and mentoring senior staff to strengthen leadership capabilities.
- Implemented procedures, operations & chain of communication for all situations in operating a venue
- Built a culture from the ground up to last and create purpose
- Developed leadership skills among team members to enhance brand expertise
- Identifying a target demographic & working to cultivate a following that compliments the brand
- Established business from the ground up, ensuring compliance with health and safety regulations, host responsibility, and HR standards for successful operations.
- Creating collateral to ensure a successor can run the venue to a high standard with consistency & without any difficulty
Venue Manager
The Green Man Pub
02.2018 - 09.2020
- Managed purchasing, sales, marketing and customer account operations efficiently
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Enhanced cost-effectiveness through adherence to budget, labor, and revenue benchmarks
- Increased team member productivity by improving performance monitoring and implementing motivational strategies
- Headed all recruiting, hiring and training of team members
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking
- Participated in community events to strengthen public relations and attract new business and patrons
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
Venue Manager
Leroy's Dive Bar
10.2016 - 02.2018
- Ensured cost-effectiveness by adhering to budget, labor, and revenue benchmarks
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps
- Supervised events from start to finish using effective crowd control methods
- Enhanced public relations through active participation in community events, attracting new business and patrons
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Oversaw purchasing, sales, marketing, and customer account operations to support business objectives
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking
- Trained new employees on proper protocols and customer service standards
- Headed all recruiting, hiring and training of team members
Skills
- Facilities maintenance
- Operational Management
- Project Management
- Strategic planning
- Business Acumen
- Customer relationship management
- Conflict resolution
- Culture & Team Leadership
- Rapport & Relationships
Timeline
Facility Manager
APL Property
07.2025 - Current
Property Manager
Quinovic Vivian Street
04.2024 - 04.2025
Bar Manager
Te Auaha
01.2024 - 11.2025
Head Of Hospitality
Epic Hospitality
02.2023 - 01.2024
Transitions & Acquisitions Manager
Kapura
09.2020 - 12.2023
Venue Manager
The Green Man Pub
02.2018 - 09.2020
Venue Manager
Leroy's Dive Bar
10.2016 - 02.2018