Liam Hewett
Christchurch
Summary
I am a skilled B2B Client/Sales Representative with a large amount of experience in building long-lasting relationships, addressing customer concerns, and implementing effective solutions. My strengths include developing in-depth product knowledge to improve and drive sales, strong communication skills, and the ability to work effectively in fast-paced environments. My previous roles have seen significant improvement in customer satisfaction and the development of sales through active listening and prompt resolution of issues while driving sales. I am an enthusiastic and hard-working person with a strong work ethic, who isn't afraid to roll up my sleeves while keeping a strong attention to detail. I believe I bring a wealth of experience, and I will make a valuable team member.
Overview
9
9
years of professional experience
Work History
Client/Sales Representative
Quail Valley Free Range
Christchurch
01.2021 - Current
- Maintained accurate records of client interactions in the customer management system.
- Leadership of the small but dynamic and tight knit team servicing Christchurch and the wider Canterbury region focusing on exceptional customer service
- Participated in team meetings to discuss and build sales strategies for improving customer experience and sales
- Developed strong relationships with customers by responding promptly to their inquiries and concerns.
- Transport and logistics across the South Island, ensuring adherence to product delivery schedules.
- Negotiating product pricing to best suit all parties, to maximize profit.
- Loading and unloading of trucks using forklifts, and maintaining a well-organized warehouse.
- Utilize effective sales techniques and product knowledge to meet sales targets. while identifying new sales opportunities and client development
Sous Chef
Scenic Hotel Group
christchurch
01.2020 - 01.2021
- Supervised kitchen staff to ensure efficient food preparation and service.
- Managed inventory levels to maintain cost-effective kitchen operations.
- Negotiated product pricing to optimize profitability
- Designed and costed diverse menus, enhancing guest dining experiences while ensuring profitability.
- Led kitchen staff during peak dinner services, coordinating tasks for exceptional dish quality.
- Implemented stocktaking procedures, reducing waste to enhance profit margins.
- Maintained food safety standards, guaranteeing a safe environment for staff and guests.
- Provided consistent training to junior chefs, fostering their professional development and confidence.
Apprentice-Chef De Partie
Scenic Hotel Group
09.2016 - 01.2020
- Completed my apprenticeship at Scenic Hotel Group- Te Waonui forest retreat, where I provided a 5-star, 5-course degustation menu experience for guests.
- Set a high standard of quality and presentation, establishing a benchmark for my performance and expectations throughout my career.
- Assisted in menu planning and recipe development, showcasing local ingredients and suppliers
- Maintained a clean and organized work station, adhering to strict food safety and hygiene standards.
- Adapted quickly to the fast-paced environment of a commercial kitchen, demonstrating strong time management and multitasking skills.
- Maintained cleanliness and organization of kitchen workstations.
- Prepared, cooked and served meals according to recipes and menus.
- Plated dishes according to instructions provided by head chef or sous chef.
Skills
- Time management
- Collaboration and teamwork
- Adaptability
- Client management
- Sales techniques
- Logistics delivery
- Product promotion
- Relationship building
- Team leadership
- Pricing negotiation
- Effective communication
- Problem solving
- Goal orientation
- Task prioritisation
Certifications and Licenses
Service IQ - National Certificate in Cookery
Service IQ - Food Safety Standards 167 and 168
Full Class 1 licenses License
AB Equipment- Forklift License
Barista Certificate
References
- Raveen Pareera, Head Chef for Scenic Hotel Cotswold, 022 127 9505
- Edwin Pons, Sales and Marketing Manager for Quail Valley Free Range, 027 232 6476
- Alex Inglis Howes, Personal Reference, 027 445 8593
Timeline
Client/Sales Representative
Quail Valley Free Range
01.2021 - Current
Sous Chef
Scenic Hotel Group
01.2020 - 01.2021
Apprentice-Chef De Partie
Scenic Hotel Group
09.2016 - 01.2020