Liam Sathiah
Summary
I am a positive and hardworking individual that is keen to make a difference and further my personal and professional development. I want to utilize the knowledge, leadership and interpersonal skills that I have accumulated in my career so far to add value to my team and my organisation's culture. I hope to achieve this by providing what I currently have to offer, which is a keen willingness to learn, a diligent work ethic and the ability to easily adapt to changing environments.
Overview
4
4
years of professional experience
Work History
Senior Auditor
BDO
05.2022 - Current
- Consulting with various clients on internal control systems development and audit program improvements.
- Preparing working papers, reports and reviewed supporting documentation for audit findings.
- Effectively completing audit papers by thoroughly documenting audit tests and findings.
- Proactively identifying control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Assisting senior management to motivate, train and supervise new Interns, Graduates and junior auditors on company culture, procedures and account policies.
- Proactively increasing professional knowledge by attending various training and Accounting policy update workshops throughout each year.
Payments Analyst
Xplor Technology
03.2021 - 04.2022
- Performing 3-5 payment runs daily according to agreed schedule which included generating payment batches, reviewing supporting evidence, executing payment runs, and posting into to relevant CRM.
- Effectively resolved Dispute claims with banks associated with various customers
- Analysing and validating quality and accuracy of information for transaction processing
- Consistently ensuring controls are maintained within accounting operating environment in compliance with SLA
- Producing and maintaining precise and accurate models, charts and reports to management.
Contact Center Agent
Debitsuccess
02.2020 - 03.2021
- Engaging a large volume of customer queries daily and effectively resolving any disputes in a positive attitude with a focus on customer satisfaction.
- Effectively complying to company policies and scripts to consistently achieve call-time and quality standards.
- Delivering exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Commerce - Accounting And Commercial Law
University of Auckland
Auckland06.2021
Skills
- Communication and interpersonal skills
- Problem solving skills
- Analytical and investigative mindset
- Team management
- Client relationship management
- Project planning
- Attention to detail
Other Specific Skills:
- Bookkeeping and reconciliation
- CRM tracking
- Quality assessments
- Accounting records analysis
- Payroll processing
Timeline
Senior Auditor
BDO
05.2022 - Current
Payments Analyst
Xplor Technology
03.2021 - 04.2022
Contact Center Agent
Debitsuccess
02.2020 - 03.2021
Bachelor of Commerce - Accounting And Commercial Law
University of Auckland
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