Liam Williams
Wellington,Newtown
Summary
Accomplished Head Bartender with a proven track record at Saigon Restaurant, enhancing customer loyalty through expert mixology and exceptional service. Skilled in staff training, alcohol safety, and innovative drink creation, I significantly contribute to a positive dining experience. My strong communication and leadership abilities ensure efficient team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Head Bartender
Saigon Resteraunt
Willis Street
11.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Created new drinks for a weekly cocktail special with my own recipes
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Food Waiter
Spice Traders
Courtney Place
08.2022 - 01.2023
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Education
High School Diploma -
Onslow College
Wellington, NZBachelor of Design - Game Design
Victoria University
Wellington11.2026
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Attentive service
- Cash handling expertise
- Drink Pairing Knowledge
- Strong Communication Skills
- Wine and liquor knowledge
- Bar Equipment Maintenance
- Suggestive Selling
- Advanced Bartending Techniques
- Expert Mixology
Hobbies
I am working towards a tattoo apprenticeship with practicing different tattoo designs and techniques to improve. I also have been working on animation and visual effects design so I have a lot of opportunities after University to improve and become good at what I want to do. I work out and have been studying my LCQ for when I am able to get it.
Timeline
Head Bartender
Saigon Resteraunt
11.2023 - Current
Food Waiter
Spice Traders
08.2022 - 01.2023
High School Diploma -
Onslow College
Bachelor of Design - Game Design
Victoria University