Summary
Overview
Work History
Education
Skills
Certification
Interests
References
Timeline
Generic

Lian Cross

Summary

With a strong work ethic, I am a competent, adaptable, and personable person. I pride myself in how i show up, which includes my drive to deliver high standards of work, being friendly, approachable and hard working. I have excellent communication skills and naturally establish a positive rapport with a diverse variety of people, showing empathy where it is needed and am able to blend into an existing team environment seamlessly. I value professionalism and solution based problem solving and i always go above and beyond to achieve positive outcomes. As a proactive and committed employee, I work well as a collaborative, participating team member, and I am a self-motivated and autonomous individual. My demonstrated record of prioritizing work to meet critical timelines and effectively set and complete tasks reflects my experience, strong initiative, efficient organisational capabilities, and resilience.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Merchandiser

Spotlight
01.2019 - Current
  • Developed strong communication, time management and organisational skills and maintained effective working relationships.
  • Used strong analytical and problem-solving skills to develop effective solutions.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Greeted & welcomed customers, determining and responding promptly to customer needs.

Merchandiser/Sales Assistant/Beauty Advisor

Farmers Trading Company Ltd.
06.2014 - Current
  • Provided high quality service to all customers.
  • Displayed high standard of work ethic by merchandising product to a positive visual effect, monitoring and managing stock levels.
  • Developed strong filing and organisational skills through filing documents and ticketing.
  • Built and maintained a high standard of product knowledge.
  • Provided strong leadership talents in staff training and oversight, maintaining team efficiency and organising workflows.

Retail Assistant

The Mill Liquor Save
01.2008 - 06.2014

Deli Assistant

Pak n Save Mill Street
07.2001 - 01.2008

Education

School Certificate & Short-Hand Typing -

NZQF Level 2 Certificate in Retail Customer Service & Sales Support -

01.2016

Skills

  • Critical thinking and problem solving
  • Effective, interpersonal & professional communication skills
  • Good time management and organisational skills
  • Holds high professional standards
  • Proficient typist with the ability to learn my way around software and technology
  • Culturally aware, open and safe
  • Adaptable and fast learner
  • Strong leadership and team member skills
  • Reliable, punctual and loyal
  • Displays both initiative and strong customer focus

Certification

Full car licence.

Interests

I am a family orientated person, mother to three girls and gran to six grandchildren. I enjoy spending my downtime with my friends and family, reading and going for walks.

References

Lisa Odlum

Beauty Sales Manager, Farmers Trading Company 

Phone: 021 030 6930

Email: lisaodlum@live.com


Denise Thompson

Store Manager, The Mill Liquor Save

Phone: 022 356 5943

Email: ninny.1965@hotmail.com


Julie Armstrong

Supervisor/Colleague, Pak n Save Mill Street

Phone: 021 135 0294 

Email: juliekaye76@xtra.co.nz

Timeline

Merchandiser

Spotlight
01.2019 - Current

Merchandiser/Sales Assistant/Beauty Advisor

Farmers Trading Company Ltd.
06.2014 - Current

Retail Assistant

The Mill Liquor Save
01.2008 - 06.2014

Deli Assistant

Pak n Save Mill Street
07.2001 - 01.2008

School Certificate & Short-Hand Typing -

NZQF Level 2 Certificate in Retail Customer Service & Sales Support -

Lian Cross