Liana Banatao
Auckland,Massey
Summary
PERSONAL OBJECTIVE
I am responsible, capable, versatile, self-motivated, and a hard worker. I have an approachable value with compassion, courage and kindness in all facets of caring for others. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My objective is to support the company's vision and health strategies that deliver positive and equitable health outcomes by empowering health consumers to have autonomy and dignity in managing their health.
Overview
8
8
years of professional experience
Work History
Nursing Student
Coronary Care Unit, Waitemata District
08.2023 - 10.2023
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Inputted accurate patient data on computer healthcare system to enable tracking history process.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Nursing Student
Orthopedics, Waitemata District
04.2023 - 06.2023
- Evaluated patient histories, complaints, and current symptoms.
- Cleaned and treated wounds to avoid infection and provide protection.
- Participated in nursing care plan meetings and interdisciplinary team meetings to discuss ways of improving quality of care for patients.
Nursing Student
Community Child Care, Waitemata District
02.2023 - 03.2023
- Cleaned and treated wounds to avoid infection and provide protection.
- Participated in nursing care plan meetings and interdisciplinary team meetings to discuss ways of improving quality of care for patients.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Nursing Student
Emergency Department, Waitemata District
07.2022 - 11.2022
- Collaborated with other health care professionals to establish optimal patient care.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Nursing Student
Oaklynn School, Special Needs
04.2022 - 05.2022
- Advocated for and strived to protect health, safety, and rights of patient.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Nursing Student
Mason Clinic, Waitemata District
02.2022 - 03.2022
- Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
- Monitored patient health status to detect changes and unusual patterns and report to medical staff.
- Maintained personal growth and development through ongoing process of formal and informal education.
Nursing Student
Middlemore Hospital
07.2021 - 11.2021
- Participated in skills lab simulations to further develop nursing skills.
- Advocated for and strived to protect health, safety, and rights of patient.
- Observed patient care outcomes to facilitate ongoing quality care.
Nursing Student
Highgrove Resthome And Hospital
02.2021 - 05.2021
- Worked alongside experienced nursing professionals to learn new procedures.
- Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
- Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
Customer Compliance Service Officer
Inland Revenue
02.2020 - 07.2020
- Responded to customer calls and emails to answer questions about products and services.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Customer Relations Officer
Volkswagen Group Australia
07.2017 - 01.2020
- Made customers aware of current and new programs and services.
- Managing case and engagements to enhance customer experience, knowledge and patronage.
- Assisted with conflict resolution during partnership negotiations and acquisitions.
Store Manager
Rodd and Gunn
08.2015 - 06.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at thefront counter, answering questions regarding products
Education
Bachelor of Health Science in Nursing - Nursing
Auckland University of Technology
Auckland, NZ11.2023
National Certificate in Hospitality (Specialist Food Service) Level 4 Wine Service - Hospitality
Hospitality Standard Institute
06.2010
National Certificate in Hospitality (Specialist Food Service) Level 3 Food Service - Hospitality
Hospitality Standard Institute
Auckland, NZ06.2010
Timeline
Nursing Student
Coronary Care Unit, Waitemata District
08.2023 - 10.2023
Nursing Student
Orthopedics, Waitemata District
04.2023 - 06.2023
Nursing Student
Community Child Care, Waitemata District
02.2023 - 03.2023
Nursing Student
Emergency Department, Waitemata District
07.2022 - 11.2022
Nursing Student
Oaklynn School, Special Needs
04.2022 - 05.2022
Nursing Student
Mason Clinic, Waitemata District
02.2022 - 03.2022
Nursing Student
Middlemore Hospital
07.2021 - 11.2021
Nursing Student
Highgrove Resthome And Hospital
02.2021 - 05.2021
Customer Compliance Service Officer
Inland Revenue
02.2020 - 07.2020
Customer Relations Officer
Volkswagen Group Australia
07.2017 - 01.2020
Store Manager
Rodd and Gunn
08.2015 - 06.2017
Bachelor of Health Science in Nursing - Nursing
Auckland University of Technology
National Certificate in Hospitality (Specialist Food Service) Level 4 Wine Service - Hospitality
Hospitality Standard Institute
National Certificate in Hospitality (Specialist Food Service) Level 3 Food Service - Hospitality
Hospitality Standard Institute
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