Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Motivated with willingness to work as a part of cohesive team.
Overview
8
8
years of professional experience
Work History
Branch Manager
Hulucat Teahouse
Auckland, Auckland
06.2011 - 03.2015
Maintained high standards of customer service throughout the shop.
Conducted regular stock takes to ensure accurate inventory records.
Managed daily operations including opening and closing procedures, cash handling and banking activities.
Monitored staff performance and provided feedback and guidance as necessary.
Scheduled staff shifts according to business needs.
Supervised daily operations by establishing procedures and monitoring team performance.
Sales Associate
Tiffany & Co.
Vancouver, British Columbia, Canada
04.2008 - 02.2011
Processed payments using point-of-sale systems, credit card machines, and cash registers.
Provided accurate information about warranties, pricing, policies.
Facilitated returns or exchanges with minimal disruption to customers.
Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
Advised customers on the selection of products based on their needs and preferences.
Demonstrated product knowledge to answer customer questions and inquiries.
Clinical Assistant
Skin Matters Medical Aesthetic Centre
Vancouver, British Columbia, Canada
04.2007 - 03.2008
Ensured that all clinical areas were clean, sanitary, and well organized at all times.
Assisted in the preparation of patients for examinations and treatments.
Managed patient records, including medical history and test results.
Provided education to patients on health topics and preventive care measures.
Assisted in scheduling appointments for patients in a timely manner.
Assisted patients with basic care and provided excellent service.
Education
Bachelor of Science - General Biology
University of British Columbia
Vancouver, British Columbia
04-2007
Skills
Fluent in English and Mandarin
Multitasking
Reliability
Administrative Support
Timeline
Branch Manager
Hulucat Teahouse
06.2011 - 03.2015
Sales Associate
Tiffany & Co.
04.2008 - 02.2011
Clinical Assistant
Skin Matters Medical Aesthetic Centre
04.2007 - 03.2008
Bachelor of Science - General Biology
University of British Columbia
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