Summary
Overview
Work History
Education
Skills
Languages
Extracurricular activities
Timeline
Generic

Libby Keenan

Auckland,AUK

Summary

Hardworking, reliable, and adaptable individual with diverse experience across customer service, hospitality, administration, and childcare. I have worked front-of-house at Matakana Coffee Roasters, served customers at Charlies Gelato, assisted with administrative tasks at Evolution Sails, and provided responsible, caring babysitting services. These roles have strengthened my communication skills, time management, and ability to perform under pressure. I take pride in my strong work ethic, positive attitude, and ability to work well both independently and as part of a team. I am now seeking to apply these strengths in a challenging and rewarding career with the Royal New Zealand Navy, where I can serve my country and continue to grow personally and professionally.

Overview

4
4
years of professional experience

Work History

Front of House Employee

Matakana Coffee Roasters
03.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.

Babysitter

Multiple Familys
04.2021 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

File Clerk

Evolution Sails
01.2021 - Current


  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Sorted and classified documents into appropriate filing systems for increased traceability.

Ice Cream Server

Charlies Gelato
11.2023 - 03.2024
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Education

High School Diploma -

Epsom Girls Grammar School
Auckland, NZ
12-2025

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Positive demeanour
  • First aid training

Languages

Spanish
Limited Working

Extracurricular activities

Leadership- Block Sister at Epsom House

Leadership- Head of Clark House at Epsom house

Dance classes

Scuba Diving

Sailing

Tennis

Flute


Timeline

Front of House Employee

Matakana Coffee Roasters
03.2024 - Current

Ice Cream Server

Charlies Gelato
11.2023 - 03.2024

Babysitter

Multiple Familys
04.2021 - Current

File Clerk

Evolution Sails
01.2021 - Current

High School Diploma -

Epsom Girls Grammar School
Libby Keenan