Liezel McRonald
Gisborne,North New Zealand
Summary
To lead a high performing team, drive business results and continuously develop my skills to contribute to the company's success.
Overview
11
11
years of professional experience
Work History
Store Supervisor Administration
Robinsons Supermarket Corporation - Toys R Us Nuvali
Santa Rosa, Laguna
10.2015 - 02.2025
- Lead and manage a team sales associates.
- Drive sales and customer satisfaction.
- Overseeing daily cash handling procedure, store operations including opening and closing.
- Manage Inventory, stock levels and displays.
- Handle customer complaints and issues.
- Coordinate events, promotions and marketing activities.
- Meet sales targets and performance goals.
- Managing cash drops and banking.
- Regular reconciling cash register and resolving discrepancies or shortages.
- Training Staff on cash handling procedures and point of sale systems
- Monitoring cash handling compliance and identifying areas for improvement.
- Approving cash refunds and handling customer issues.
- Reliever in absence of the Store Manager and Supervisor Operation.
Store in charge
Denim Ignition Incorporation - Petrol
Muntinlupa City, Philippines
09.2013 - 04.2015
- Oversee daily store operation and ensure smooth functioning.
- Supervise and train store staff, providing guidance and motivation.
- Monitor inventory levels and manage stock replenishment.
- Ensure visual merchandising standards are maintained.
- Handle customer inquiries and resolve complaints promptly.
- Analyze sales data to identify trends and implement strategies to meet sales targets.
- Manage cash registers, process transaction, and handle store finances.
- Ensure adherence to company policies and procedures.
- Manage deliveries and stock levels.
- Maintain cleanliness, organized and welcoming store environment.
Education
Bachelor - Information Technology: Information and Computer System
STI COLLEGE SANTA ROSA
04.2010
Associates - Hotel and Restaurant Management
Perpetual Help System Laguna
04.2004
Skills
- Leadership and Team Management
- Excellent communication and Interpersonal Skills
- Problem-solving and conflict resolution
- Time Management and Organization
- Attention to detail and accuracy
- Customer Service and Relations
- Sales and Merchandising Skills
- Ability to work flexible hours, including weekends and holidays
- Proficient in company systems and technology
- Cash Handling
- Inventory Management
- Administrative management
Accomplishments
- Certification of Attendance for having actively participate in Supervisory Skills in the Retail Setting
- Certification of Completion for having successfully completed Integrity in the Work place during Toys R Us Store Supervisor's Learning Journey
- Got and maintaining higher grade of up to 90% during conducting audit from Front End System Manager in Toys R Us Nuvali.
- Got yearly incentives for targeting Sales quota and budget in Toys R Us Nuvali.
- Got monthly target sales quota in Petrol.
References
References available upon request.
Timeline
Store Supervisor Administration
Robinsons Supermarket Corporation - Toys R Us Nuvali
10.2015 - 02.2025
Store in charge
Denim Ignition Incorporation - Petrol
09.2013 - 04.2015
Bachelor - Information Technology: Information and Computer System
STI COLLEGE SANTA ROSA
Associates - Hotel and Restaurant Management
Perpetual Help System Laguna