Lifitalia Punivai
Blenheim,MBH
Summary
Driven Customer Service Representative with a proven track record at NZ Post, where I enhanced customer satisfaction through expert problem-solving and active listening. Specializing in critical thinking and customer service, I consistently exceeded performance targets by over 15%, showcasing my ability to turn challenges into solutions and drive positive outcomes.
Overview
2
2
years of professional experience
Work History
Half Shell
Talleys
Blenheim, MBH
05.2022 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Form 7 - Tourism, Computer IT,
Queen Salote College
Tonga2018
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Half Shell
Talleys
05.2022 - 10.2024
Form 7 - Tourism, Computer IT,
Queen Salote College