Lili-Rose Graham
Ruakaka,NTL
Summary
Dynamic professional with a strong background in customer service at Woolworths Group. Proven ability to enhance guest experiences and streamline operations. Highly reliable multitasker with a service-oriented mindset, adept at problem-solving and fostering teamwork. Recognised for improving workflow efficiency and maintaining accuracy in order fulfilment during peak periods. I thrive in fast-paced environments and can adapt to any role.
Overview
2026
2026
years of professional experience
Work History
Bartender
Event Management
Palmerston North, Tauranga, Hamilton, Auckland
2024 - 11.2025
- Managed bar inventory, tracking supplies and minimising waste through accurate forecasting.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Streamlined drink preparation processes, improving service speed during high-demand events.
- Fostered positive guest interactions, resolving issues promptly and enhance overall experience.
Online Assistant
Woolworths Group
Henderson, AUK
09.2021 - 12.2022
- Managed customer inquiries through online platforms, ensuring prompt and effective responses.
- Assisted in processing online orders, maintaining accuracy and timeliness in fulfilment.
- Collaborated with team members to improve workflow efficiency and enhance customer satisfaction.
- Adapted quickly to changing priorities, ensuring consistent support during peak business periods.
Education
High School Diploma -
Henderson High School
Henderson, AUK12.2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Service-oriented mindset
- Fast learner
- Problem-solving
- Task prioritisation
Timeline
Online Assistant
Woolworths Group
09.2021 - 12.2022
Bartender
Event Management
2024 - 11.2025
High School Diploma -
Henderson High School