Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Timeline
Generic

Lilia Santiago

Domestic Extraordinaire!
220 Old Hill Road, Porangahau, Central Hawkes Bay,HKB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking permanent position. Offering excellent communication and good judgment.

Overview

17
17
years of professional experience
2
2
years of post-secondary education

Work History

Housekeeper Supervisor

Chapelwick - Josh Parbhu
Central Hawkes Bay, HKB
01.2021 - Current
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Ordered new cleaning supplies for upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Full Time Stay at Home Parent

To Three Beautiful And Energetic Daughters!
09.2014 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Used coordination and planning skills to achieve results according to schedule.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sworn Officer

New Zealand Police
Rotorua, BOP
06.2008 - 08.2015
  • Worked with customers to understand needs and provide excellent service.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Participated in team-building activities to enhance working relationships.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed and maintained courteous and effective working relationships.
  • Conducted research, gathered information from multiple sources and presented results.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Carried out day-to-day duties accurately and efficiently.
  • Prepared variety of different written communications, reports and documents.

Education

Diploma In Police Workplace Practice - Policing

Victoria University
Wellington, WGN
06.2008 - 06.2010

Skills

Public relations understanding

undefined

Interests

Yoga

Reading

Health and wellness

Additional Information

Born in Suva, Fiji to a Kiwi mother and Filipino father I spent my early childhood years in tow around the globe.

At age 6 I arrived in New Zealand where I spent my school years in Wellington before leaving school and embarking on my own travels through South East Asia.

At age 22 I joined the New Zealand Police as a sworn officer working in various stations throughout the Bay of Plenty.

In 2015 it was time for my next adventure! So along with my partner and two daughters I moved to the Northern Territory of Australia. Whilst in Australia I gave birth to my third daughter before making the final move to where I am now on Old Hill Road, Porangahau.

Since arriving here two years ago I have been actively involved with Porangahau School, being a member of the school fundraising committee and spending a number of mornings preparing breakfast at school for the students.

I am also Vice President at Porangahau Playcentre and I enjoy being an active member of this wonderful small community!

Timeline

Housekeeper Supervisor

Chapelwick - Josh Parbhu
01.2021 - Current

Full Time Stay at Home Parent

To Three Beautiful And Energetic Daughters!
09.2014 - Current

Sworn Officer

New Zealand Police
06.2008 - 08.2015

Diploma In Police Workplace Practice - Policing

Victoria University
06.2008 - 06.2010
Lilia SantiagoDomestic Extraordinaire!