- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Outdoor Recreation
Lilian Obi-George
Summary
Dynamic leader with proven expertise in team supervision and site safety, honed at Pasido Konsult. Excelled in enhancing customer satisfaction and loyalty at Gyuont Kuba through effective conflict resolution and empathy. Skilled in site coordination and construction safety, achieving project deadlines through strategic planning and fostering a culture of safety awareness.
Diligent [Desired Position] with solid background in managing on-site operations and ensuring project timelines are met. Expert in coordinating teams and maintaining high standards of safety and quality. Demonstrated leadership and problem-solving skills in dynamic environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
2025
2025
years of professional experience
Work History
Site Supervisor
Pasido Konsult
- Guided crew members to meet project deadlines with strategic planning and organization.
- Provided regular updates to management and clients for transparency.
- Implemented proactive planning to address potential challenges on site.
- Promoted culture of safety awareness with ongoing education and communication.
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Worked with personnel and managers to meet strict timelines.
Customer Service Representative
Gyuont Kuba
02.2017 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Updated company's FAQ section to include answers to common customer questions, reducing inquiry volume.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
Education
Bachelor of Science - Architecture
Abia State University, Uturu
Nigeria10-2006
Skills
- Team supervision
- Site coordination
- Site safety
- Construction safety
Affiliations
- Architects Registration Council of Nigeria
- Abia State University, Uturu
Interests
Timeline
Customer Service Representative
Gyuont Kuba
02.2017 - 01.2025
Site Supervisor
Pasido Konsult
Bachelor of Science - Architecture
Abia State University, Uturu
Similar Profiles
Teddy WassermanTeddy Wasserman
Frilansare at Självständig konsultFrilansare at Självständig konsult
OLUWAKEMISOLA SALAMIOLUWAKEMISOLA SALAMI
Information officer at Felycson Bedia-KonsultInformation officer at Felycson Bedia-Konsult
Oluwabiyi WinjobiOluwabiyi Winjobi
Assistant Manager at Adeola vetcare and Agro konsult (Animal towards productivity)Assistant Manager at Adeola vetcare and Agro konsult (Animal towards productivity)
Fadil ChaficFadil Chafic
Site Supervisor at AM2PM Group Pty LtdSite Supervisor at AM2PM Group Pty Ltd
Mveleli VaMveleli Va
Site Supervisor at Vestas South AfricaSite Supervisor at Vestas South Africa