Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
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Liliana Tierney

Liliana Tierney

Summary

I am a first year student at Whitecliffe College, School of Fashion & Sustainability. I have a passion for design and fashion with a keen interest in developing my skillset within the industry. I have point of sale and front of house experience within the hospitality industry which I believe is transferrable across the retail sector.


I am enthusiastic and learn quickly when given direction and enjoy working in a team environment. I always do my best to provide a high level of customer satisfaction by maintaining a positive pro-active attitude and friendly smile.


I am experienced in cash handling, point of sale processing, high level of customer service, processing sales, front of house duties which included restocking, general duties, dependable and responsible for open and close procedures when required.


Overview

1
1
year of professional experience

Work History

Front of House Employee

Lbv Deli Foods
01.2022 - 07.2023
  • excellent customer service
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Participated in staff training sessions to stay updated on industry trends and improve overall service quality
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Assisted in setting up and breaking down events.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Sign Maker/Sign Installer

Hori Signs
04.2023 - 05.2023
  • Participated in projects requiring assembly of large and small components.
  • Collaborated with team members to promptly complete tasks and maintain consistent workflows.
  • learn new skills to improve the efficiency of work within the team

Education

High School Diploma -

Mt. Albert Grammar School
MOUNT ALBERT, NZ

Graduate Certificate - Apparel And Fashion Technology

Whitecliffe College
Auckland
2025

Skills

  • Teamwork and Collaboration
  • excellent customer service
  • motivated and eager to learn
  • flexible, adaptive and reliable worker
  • motivated to improve skills
  • positive mindset
  • creative thinker
  • Relationship Building

Accomplishments

  • Represented the Cook Islands at the Oceania Canoe Sprint Championships in Sydney Australia, qualifying for Tokyo 2021.
  • Ranked nationally in the top 2 in Canoe Sprint for Cook Islands and placed in age group at New Zealand Canoe sprint Championships at Lake Karapiro, Cambridge NZ.

Hobbies

  • Love water sports and currently active in Waka Ama and Sprint Kayak
  • Woman's Rugby (Represented in Mount Albert Grammar Premier School Rugby Team that won regional)
  • like to keep fit and regular in the gym
  • participate in Polynesian cultural activities where possible ( Member of Mags Cook Islands Dance Group)
  • Enjoy water colour painting

Timeline

Sign Maker/Sign Installer

Hori Signs
04.2023 - 05.2023

Front of House Employee

Lbv Deli Foods
01.2022 - 07.2023

High School Diploma -

Mt. Albert Grammar School

Graduate Certificate - Apparel And Fashion Technology

Whitecliffe College

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Liliana Tierney