Summary
Overview
Work History
Education
Skills
References
Timeline
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LILLIAN BELL

LILLIAN BELL

Summary

I am hard working, eager to learn new skills and always strive to do my best. I rarely use sick days and am always willing to pick up extra shifts or help out where needed. I have 5 years of hospitality experience and while I am comfortable working in hospitality, it would be great to work in a different industry to gain new skills and broaden my knowledge.

Overview

6
6
years of professional experience

Work History

Crew Member

Toastie Lords
Picton
09.2023
  • As a Crew Member I was responsible for opening and closing the shop, taking orders correctly, cash handling, prepping ingredients for toasties and making toasties using food safe practices, preparing drinks (coffee and cold drinks), general cleaning of the shop and ordering stock for the shop
  • Due to the fast-paced environment I was completing these responsibilities to a high standard while still turning them out in an appropriate time.

Retail Supervisor

Cookie Time
11.2022 - 09.2023
  • My key responsibilities include ensuring the cookies, shakes and other products are served to the Cookie Time standard, maintaining sufficient stock levels in the store by doing regular stock takes and ordering products when necessary, interacting with the customers in a professional and friendly manner, keeping the store clean to the required standard, taking and processing orders correctly, cash handling and depositing of cash at the bank, and following workplace health and safety measures.

Cafe Assistant

The Prospector Cafe
03.2022 - 08.2023
  • My key responsibilities included ensuring the food and beverages served is to the required standard, maintaining sufficient stock levels in the cafe, interacting with the customers in a professional manner, keeping the cafe clean to the required standard, take and process orders correctly, cash handling, and follow workplace health and safety measures.

Barista

Coffee Bliss
03.2021 - 03.2022
  • My responsibilities included opening and closing down the coffee cart, cash handling, making excellent coffee, heating and handling food, providing outstanding customer service and cleaning the cart daily.

Food and Beverage Ambassador

International Antarctic Centre
08.2018 - 03.2021
  • My responsibilities included opening the cafe at the start of the day and closing down at the end, providing excellent customer service, cash handling, preparing and heating food, making coffee, and the general cleaning of the cafe.

Babysitter

Gary Hilton
08.2017 - 02.2020
  • I picked the two girls up after school every day and walked home with them
  • I often helped with homework and enjoyed baking cakes and muffins with the girls
  • I would look after them for approximately 2.5 hours a day after school and usually all day from 8am - 5:30pm during school holidays.

Education

Tourism and Travel Management Level 5 -

New Zealand School of Tourism
03.2021

Travel and Tourism Management -

New Zealand School

Skills

  • Customer Service
  • Food service
  • Communication skills
  • Time management
  • Food Running
  • Customer Engagement
  • Food Preparation
  • Beverage Preparation
  • Safe Food Handling
  • Time Management
  • Taking Orders
  • Cash Handling
  • Cleaning
  • Valid Driver's License
  • Store Opening and Closing

References

References available upon request.

Timeline

Crew Member

Toastie Lords
09.2023

Retail Supervisor

Cookie Time
11.2022 - 09.2023

Cafe Assistant

The Prospector Cafe
03.2022 - 08.2023

Barista

Coffee Bliss
03.2021 - 03.2022

Food and Beverage Ambassador

International Antarctic Centre
08.2018 - 03.2021

Babysitter

Gary Hilton
08.2017 - 02.2020

Tourism and Travel Management Level 5 -

New Zealand School of Tourism

Travel and Tourism Management -

New Zealand School

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