Summary
Overview
Work History
Education
Skills
Affiliations
References
Education
Timeline
Generic

Lillian Wharerau

Te Kauwhata,WKO

Summary

Experienced warehouse specialist with a track record in inventory management and order fulfillment at Nexus Logistics. Prioritizes safety and quality control, consistently achieving damage-free packing and timely order processing. Proficient in equipment operation and delivering high-quality customer service. Background includes thorough product inspection and maintaining organized storage environments.

Overview

8
8
years of professional experience

Work History

Warehouse Packer

Nexus Logistics
02.2023 - 01.2025
  • Followed safety procedures while operating machinery and equipment.
  • Adhered to health and safety regulations to minimize risks of injury and accidents.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
  • Used handheld scanners to track inventory movement within the warehouse system.
  • Operated tugger to move materials from one location to another within the warehouse.

Customer Service Representative

Genesis Energy
07.2017 - 02.2023
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

Northland College
New Zealand
11-1998

Skills

  • Inventory management
  • Order fulfillment
  • Safety compliance
  • Equipment operation
  • Quality control
  • Customer service
  • Team collaboration
  • Attention to detail

Affiliations

  • I am very family-oriented. During my downtime, I enjoy hanging out with friends and family over a nice BBQ lunch, or going out to somewhere nice to eat
  • I enjoy watching NRL and Rugby. Love sightseeing and walking exploring new places.

References

  • Nexus Logistics General Manager - Claudia Raui - 0211669000 - claudzraui@gmail.com
  • Genesis Energy Team Leader - Kylie Doole - 0273056076 - Kylie.doole@twoa.ac.nz
  • Character Reference - Jimmy Emery 0272449482 jimmy.emery3@corrections.govt.nz

Education

other

Timeline

Warehouse Packer

Nexus Logistics
02.2023 - 01.2025

Customer Service Representative

Genesis Energy
07.2017 - 02.2023

High School Diploma -

Northland College

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Lillian Wharerau