Lilly Ducati Clayton
Morrinsville,Waikato
Summary
Hard-working Senior Technician experienced in health and safety compliance and team communication. Delivered outstanding customer service and fostered positive work environments through strong organizational abilities and attention to detail. Managed multiple projects and operational processes, demonstrating adaptability, problem-solving skills, and a commitment to continuous learning.
Overview
11
11
years of professional experience
Work History
Senior Technician Health and Safety Rep, Union Rep
Kaimai Valley Services
07.2016 - Current
- Led health and safety initiatives by conducting regular audits and risk assessments to maintain compliance across departments.
- Developed and enforced risk mitigation strategies for small machinery operation and hazardous chemical use, upholding safety standards and protecting workers.
- Advocated for worker rights and fostered communication between employees and management as a union representative.
- Executed traffic control and chemical spraying, ensuring safe park environments for community enjoyment.
- Implemented comprehensive maintenance of public gardens and city reserves, ensuring aesthetic appeal and community satisfaction.
- Planned and managed work schedules
- Provided knowledgeable support for public inquiries, strengthening community relations and fostering trust.
- Developed and implemented new technical procedures to improve operational efficiency.
Administrative Assistant
Matamata-Piako District Council
05.2015 - 05.2016
- Managed incoming communications, including emails and phone calls, ensuring timely responses and professional interactions.
- Provided courteous and knowledgeable support to public inquiries, enhancing community relations and client satisfaction.
- Responded to public inquiries with courteous and knowledgeable support, improving community relations and client satisfaction.
- Coordinated daily administrative tasks, ensuring smooth office operations and timely completion of assignments.
- Managed confidential information and correspondence with discretion, upholding professionalism and ensuring data security.
- Prepared and organized documentation for contractor audits, ensuring compliance and easy accessibility.
Education
NZQA -
Te Aroha college
Te Aroha Skills
- Safety Protocol Development
- Regulatory Reporting
- Risk assessment
- Microsoft Word
- Attention to detail
- Health and safety compliance
- Customer relationship management
- Public interface management
- Scheduling efficiency
- Communication facilitation
- Confidential information handling
- Teamwork
- Environmental compliance
- Customer service
- Operations monitoring
- Staff education and training
- Health and safety regulations
- Risk mitigation
- Customer interaction
- Advocacy skills
- Team collaboration
- Organizational skills
- Interpersonal skills
Hobbies and Interests
- Hiking
- Social squash
- Pottery
Health And Safety Qualifications
- Hiking
- Netball
- Social squash
Timeline
Senior Technician Health and Safety Rep, Union Rep
Kaimai Valley Services
07.2016 - Current
Administrative Assistant
Matamata-Piako District Council
05.2015 - 05.2016
NZQA -
Te Aroha college