Lilly Scarlett Henry
Whangarei,NTL
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with knowledge of coffee-making equipment operations. I Work well under pressure and in fast-paced settings.
I offer my best and put my all into my future employment. I encourage constructive input to help me improve and be the best i can be at my job. I strive to make any place i work at a collaborative and successful environment. I am willing to learn and enhance my knowledge. I can take direction to get what needs to be done.
I strive to ensure my customers always leave happy and I always aim to go above and beyond their expectations.
Overview
10
10
years of professional experience
Work History
Forestry Worker
FSP Forestry
06.2024 - 09.2024
- Attended regular safety meetings with team members, promoting a culture of workplace safety and hazard awareness.
- Performed routine maintenance tasks like pruning branches or removing dead wood from trees reducing potential hazards within the managed area.
- Supported reforestation efforts by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.
- Safely used herbicides and insecticides to prevent pest, weed, and disease of trees.
- Applied pesticides using hand and backpack sprayers, power sprayers, and granular applicators.
- Started firefighting training to control and safely exterminate bush fires.
Farm Hand
Pamu Farms
09.2022 - 09.2023
- Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.
- Improved overall dairy farm efficiency by streamlining daily tasks and maintaining cleanliness throughout the facility.
- Actively participated in animal care routines, including feeding, grooming, and monitoring general health conditions.
- Enhanced milk production quality by strictly adhering to hygiene standards and performing regular equipment maintenance.
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Aided in calf-rearing procedures by providing appropriate nutrition, housing, and medical attention as needed.
- Collaborated with team members to maintain a safe working environment, addressing potential hazards promptly and effectively.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
Farm Hand
Pierre Huxtable
05.2022 - 08.2022
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.
- Aided in calf-rearing procedures by providing appropriate nutrition, housing, and medical attention as needed.
Dairy Farm Hand
Hunua Farms
04.2020 - 04.2022
- Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.
- Improved overall dairy farm efficiency by streamlining daily tasks and maintaining cleanliness throughout the facility.
- Actively participated in animal care routines, including feeding, grooming, and monitoring general health conditions.
- Enhanced milk production quality by strictly adhering to hygiene standards and performing regular equipment maintenance.
- Aided in calf-rearing procedures by providing appropriate nutrition, housing, and medical attention as needed.
Road Worker
Recruitment New Zeland
01.2019 - 01.2020
- Enhanced road safety by installing and maintaining traffic control devices and signs.
- Maintained clean and organized worksites, promoting a safe working environment for all team members.
- Contributed to efficient construction projects by setting up work zones with proper signage and barricades.
- Reduced project completion times with effective teamwork and clear communication among crew members.
- Prepared surfaces for paving operations, ensuring a stable foundation for long-lasting results on roadways.
- Improved roadway conditions through regular maintenance, including filling potholes and sealing cracks.
- Ensured smooth traffic flow during roadwork projects by directing vehicles around the worksite safely.
Deli Clerk
Pak N Save
03.2018 - 01.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cafe Barista
BP
01.2017 - 03.2018
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Received recognition from management for exceptional customer service skills and dedication to maintaining a positive work environment.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Operated espresso machines proficiently to produce consistently high-quality coffee drinks according to company recipes and standards.
Customer Service Cashier
Liquor Land
03.2016 - 12.2016
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Frequently checked I.Ds before the sale of alcohol.
- Stocking shelves.
Brick Laborer
Tech5 Recruitment Agency
01.2015 - 01.2016
- Reduced material waste by effectively utilizing resources and recycling leftover materials when possible.
- Advanced skillset through completion of relevant training programs, increasing value as a Brick Laborer within the team.
- Enhanced job site safety by consistently maintaining a clean and organized work area.
- Improved project efficiency by accurately measuring, cutting, and laying bricks for various construction projects.
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
Relief Milker
Craig and TJ
09.2014 - 09.2015
- Optimized milking routines for increased efficiency while maintaining a high standard of animal care, comfort, and general wellbeing.
- Quickly and accurately prepared milking equipment and cows for milking according to cow-specific instructions.
- Maintained excellent communication with farm management and colleagues, ensuring information was relayed promptly and accurately for informed decision-making processes.
- Followed strict hygiene practices during milking sessions, reducing instances of contamination and promoting product quality.
- Supported farm operations with the timely completion of daily milking tasks, ensuring consistent milk production levels.
Education
High School Diploma -
Kamo High School
Whangarei, NZ11.2014
Skills
Tree planting
Road Construction
Traffic control
Customer Service
Problem-solving abilities
Money handling abilities
Conflict Resolution
Payment Processing
Beverage Preparation
Safe Food Handling
Friendly and outgoing
Team Player
Exceptional customer service
Timeline
Forestry Worker
FSP Forestry
06.2024 - 09.2024
Farm Hand
Pamu Farms
09.2022 - 09.2023
Farm Hand
Pierre Huxtable
05.2022 - 08.2022
Dairy Farm Hand
Hunua Farms
04.2020 - 04.2022
Road Worker
Recruitment New Zeland
01.2019 - 01.2020
Deli Clerk
Pak N Save
03.2018 - 01.2019
Cafe Barista
BP
01.2017 - 03.2018
Customer Service Cashier
Liquor Land
03.2016 - 12.2016
Brick Laborer
Tech5 Recruitment Agency
01.2015 - 01.2016
Relief Milker
Craig and TJ
09.2014 - 09.2015
High School Diploma -
Kamo High School
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