Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
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Lily Barker

Auckland,Mount Eden

Summary

Currently in the third year of a Bachelor of Science majoring in Biological Sciences with a focus on genetics and plant development. Career interests include the use of gene editing techniques to modify crops to combat climate change and population growth. The goal upon graduating is acceptance into the summer studentship programme at Plant and Food Research to gain industry experience before entering postgraduate studies. Work experience covers the retail, hospitality, and administration sectors, achieving significant improvements in operational efficiency and customer service standards.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Plant House
03.2023 - 10.2023
  • Educated customers on proper plant care techniques by offering detailed product knowledge and comparisons, increasing their chances of success with purchased items at home.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Fostered positive shopping environment, leading to high customer satisfaction scores.
  • Monitored sales trends to advise management on potential inventory adjustments.

Front of House Supervisor

El Sizzling Chorizo
02.2022 - 02.2023
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations. • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Mentored newly hired employees on operating equipment and safety.
  • Performed cash handling activities and secured nightly bank deposits.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.

Office Administrator

Bsw Architects
01.2020 - 02.2021
  • Managed debtors and creditors using MYOB & Xero accounting software.
  • Generated monthly invoices based upon established accounts receivable schedules and terms.
  • Reconciled company bank accounts on weekly basis.
  • Created and implemented new office processes including boardroom booking system in Outlook 360 and office filing system for document archival.
  • Implemented COVID-19 procedures within office including social distancing, sanitation, and signage. office filing system for document archival.
  • Managed and followed up overdue debts.

Sales Assistant

Forever New
08.2017 - 11.2018
  • Offered each customer excellent personal service and polite support to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Supported loss prevention goals by monitoring shopper behavior.

Education

Bachelor of Science - Biological Science

University of Auckland
Auckland, NZ
11.2025

High School Diploma -

Mt. Albert Grammar School
MOUNT ALBERT, NZ
2018

Skills

  • Multitasking Abilities
  • Reliable punctuality
  • Team Cooperation
  • Attention to detail
  • Problem-solving aptitude
  • Excellent Written and Verbal Communication
  • Self Motivation
  • Adaptable and Flexible
  • Organizational Skills
  • Active Listener

Technical Skills

  • MYOB & Xero Accounting Software
  • Microsoft Office (Word, Excel & Outlook)
  • Google Suite
  • Adobe Suite (Illustrator, InDesign)
  • Papercut Printing
  • Lightspeed POS System
  • R Studio

Timeline

Sales Assistant

Plant House
03.2023 - 10.2023

Front of House Supervisor

El Sizzling Chorizo
02.2022 - 02.2023

Office Administrator

Bsw Architects
01.2020 - 02.2021

Sales Assistant

Forever New
08.2017 - 11.2018

Bachelor of Science - Biological Science

University of Auckland

High School Diploma -

Mt. Albert Grammar School

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Lily Barker